Customer Service Elementary School

Robin Waterfall

Leesburg, FL

***********@*******.***

770-***-****

Desired: A position working with people which will allow me to utilize my extensive teaching, customer service, counseling, computer, and "people" skills, as well as one that provides opportunities for learning.

Work Experience

Test Rater

Educational Testing Service - Ewing, NJ

July 2014 to November 2018

Via computer, rated and scored oral tests of English in communication (TOEIC) by non-native English speakers.

1st and 2nd grade teacher

Cobb County School District - Marietta, GA

2002 to 2010

Marietta, GA: Mableton Elementary School, Mableton, GA and Kennesaw Elementary School, Kennesaw, GA

• Mentor to 7 student teachers

• Grade- level chair

• Quarterly training representative/trainer

• After- school tutor

• Committee member on media, school-wide data, and writing contest committees

• Developed and implemented an after- school math enrichment program for advanced students.

• Planned field trips for grade level; planned and secured guest speakers

• Taught in traditional, early-intervention, and advanced classrooms

• Nominated for Teacher of the Year

• Relay for Life team leader (3 years) for school's team 2nd and 3rd grade teacher

Henry County Schools - Stockbridge, GA

1997 to 2002

• After school tutor

• Media committee member

Customer Service Representative/Clerk/Pharmacy Technician Eckerd Drugs - Stockbridge, GA

1992 to 2002

• Assisted pharmacist with filling prescriptions

• Ordered stock for pharmacy department

• Cashier

• Assisted customers

• Won Customer Service Award

Receptionist

LawrenceCohen, MD,PA - Riverdale, GA

1988 to 1992

• Greeted and checked in patients

• Scheduled/confirmed appointments

• Filed patient insuance

• Called in prescriptions to pharmacies

• Assisted doctor by taking vital signs

Education

BA in Psychology

Emory University

BS in Early Childhood Education

Georgia State University - Atlanta, GA

Skills

Computers, Customer Service, Writing, Research

Assessments

Written Communication — Expert

March 2019

Measures a candidate's ability to convey written information using proper grammar rules. Full results: https://share.indeedassessments.com/share_assignment/94x39d5vlgei4mij Critical Thinking — Expert

March 2019

Measures a candidate’s ability to use logical approaches when solving problems. Full results: https://share.indeedassessments.com/share_assignment/jgbffnazbblnjbaq Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate