Customer Service Medical Assistant
Resume:
Samantha Hartman
Providence, RI
*************@*****.***
Work Experience
Customer Service Supervisor
Whole Foods Market-Cranston, RI
April 2022 to Present
I am a supervisor in the front end of the market dealing primarily with customer service. Job responsibilities include, answering phones, paging departments, returns, coordinating schedules of team members, sending our company emails, balancing tills at registers, and providing excellent costumer service to our patrons. My specialties include navigating customer complaints, concerns, and inquiries while finding solutions to the situations at hand. I work well with a team of several supervisors at any given time and enjoy collaborations with them to achieve end goals. I also work shifts in our floral department prepping flowers, creating arrangements and assisting customers with their floral needs. I have past experience doing floral arrangements and bouquets for weddings as well as owning and operating a landscape and design company.
EMT-B
Brewster Ambulance-Southborough, MA
July 2017 to January 2021
Patient care in emergency and non emergency situations. Medical and emergency transport of patients to and from facilities and hospitals. All basic medical care provided including vitals, blood glucose, and ECG. EMR reports done for each transport.
EMT-B
Eascare Ambulance
July 2016 to July 2017
EMT-B
Coastline Ambulance
July 2015 to February 2016
Assistant Manager/Teacher
Island Day School-Portsmouth, RI
August 2004 to July 2005
I worked in the infant classroom, toddler classroom, and the before and after kindergarten classes. I facilitated schedules and the day to day activities in the classrooms as well as hands on child care for each of these classrooms
Preschool Teacher
Shining Star Preschool-Middletown, RI
July 2000 to September 2001
I was the lead teacher for the 3yo classroom; I coordinated the curriculum, printed out schedules for parents, and worked with my teacher assistant to facilitate the various daily activities of the classroom on a daily basis
Childcare Educator
Parents as Teachers-Middletown, RI
September 1998 to September 2000
I was trained to go into the homes of parents with young children (ages birth-3) and give them tools to foster their child’s abilities, developmental skills, and activities to help them achieve their developmental milestones.
Education
Associate degree in paramedicine in Paramedicine
New England Institute of Technology - Rhode Island May 2016 to May 2018
Associate in science nursing
CCRI
September 2010 to May 2014
Skills
• POS
• Customer service
• Management
• Communication skills
• Cash register
• Cash handling
• Phone etiquette
• Retail sales
• Basic math
• Order fulfillment
• Computer skills
• Retail math
• Sales
• Organizational skills
• EMT Experience
• English
• Vital signs
• Patient care
• EMR systems
• Time management
• Insurance verification
• HIPAA
• Typing
• Administrative experience
• Front desk
• Office experience
• Floral Design
• Supervising experience
• Leadership
• Retail management
• Childcare (10+ years)
• Preschool experience (2 years)
Awards
Phi Thetta Kappa International Honor Society Member July 2016
Student must maintain an average of 3.8-4.0 in their curriculum of study Certifications and Licenses
EMT-B Massachusetts
April 2017 to April 2023
EMT-B Rhode Island
March 2015 to December 2023
CPR
September 2015 to Present
NREMT
April 2017 to April 2023
BLS Certification
CPR Certification
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