Warehouse Worker Fork Lift

Najee Cunningham Aldie VA ***** • 301-***-****• ********************@*****.***

Work Experience

Northeastern Supply (Sterling, VA) Fork Lift Warehouse Worker/Operator 2022-present

Morrow Equipment Company LLC (Manassas, VA) Crane Maintenance 2021-2022

Nippon Express (Sterling, VA) Warehouse Worker 2021-2021

Amarr Corporation (Manassas, VA) Warehouse Worker 2020–2021

Harris Teeters (Stone Ridge, VA) Deli Clerk 2016- 2019

Walgreen’s (Stone Ridge, VA) Team Lead 2019-2019

Professional Highlights

Fork Lift Operator

Crane Maintenance

Electric Rider Operator

Driver

Knowledgeable in Shims Software

Receive, ship, band, and shrink wrap cargo

Assist with inventory and damage control

Pull, sort and load products for customers

Unload and inspect incoming products by hand - 50 to 75 pounds

Opened and closed the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Completed product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Responsible for holding store keys to open and close without management as necessary.

Coached other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verification, items not on file, price modifications, and voids.

Assisted management in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

Assisted management in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

Maintained accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

Assisted with ensuring the outdate program is followed with team members.

Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensured any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

Assisted with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

Assisted with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

Assisted at Pharmacy window as requested.

Ensured compliance with state and local laws regarding regulated products Responsible for bag checks of team members before leaving the store.

Complied with all company policies and procedures; maintained respectful relationships with coworkers.

Completed special assignments and other tasks as assigned.

Prepared, processed, packaged and stocked products according to Fresh Foods Standards

Responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvageable products according to Fresh Foods Standards.

Resolved customer inquiries or issues

Managed store inventory

Maintained the standards of housekeeping and cleanliness that is mandatory within the food industry

Maintained equipment and facility in accordance with our cleanness and safety standards

Ensured the safe handling of all food items in accordance with HCCAP procedure

Adhered to manager’s distribution of duties based on business needs

Trained new employees

Thorough product knowledge

Met and exceeded customer’s expectations

Maintained and balanced an accurate cash drawer

Managed drive-thru window

Leadership & Other Experience

Served as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

Reported disciplinary issues and customer complaints to management.

Engage customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Modeled and shared customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.

Communicate effectively with all levels of personnel

Translate knowledge and leadership to team members

Review and assess team objectives to make sure that are achievable

Maintain exceptional customer service

Prioritize workload and handled multiple tasks simultaneously

Simplify complex situations; analyze and problem solve effectively

Skills

Certified Fork Lift Operator

Computer proficiency in Microsoft Office Suite

Conceptual and organizational skills

High attention to detail

Effective problem solving strategies

High degree of detail orientation

Resourceful team player who excels at building trusting relationships with customers and colleagues

Strong Work Ethic

Positive Attitude

Motivated

Versatile

Education

John Champe High School (Aldie, VA) 2012-2017

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