***** ******** *****, **********, ** *****
Cell - 630-***-****
DONNA A. SCHANKS
Experience
Bus Monitor
December 2010—Current__ Troy School District 30C Plainfield, IL
@ Assist students with special needs during transportation to and from school.
Administrative Assistant
October 2011 — April 2016 __ Plainfield Moose Lodge Family Center Plainfield, IL
@ Accounts payable and receivable utilizing QuickBooks manage accounts, create reports
Balance all bank accounts monthly
Generate reports and type Board Minutes
Utilize daily various software: Excel, Word, Outlook, PowerPoint, Publisher
File, answer phones, greet visitors and work with vendors when necessary
Manage and publish lodge website and Facebook page
@ Process mail as needed
Legal Administrative Assistant
Aug 2007 — Oct 2009 Aux Sable Liquid Products Morris, IL
@ Utilized Excel to organize, clean up and establish a working filing system for years of
unfiled correspondence and original corporate documents
Made travel arrangements and created itineraries for cooperate executives using Word
Reviewed and approved executive expense reports for payment
Maintained records of all correspondence passed through the department
Daily misc. duties as directed and needed by the Executive Administrator
Created spreadsheets and misc. other documents as requested by the Executive Admin.
Backed up receptionist and filled in during a company transition period
Special Education Teacher’s Assistant/Noon Hour Supervisor
Sept 2001 — May 2007 Plainfield School Dist. 202 Plainfield, IL
@ Mentored, guided, directed, and assisted students with learning challenges to keep them
focused on lessons that were being taught in the class
@ Communicated and worked with Instructors to ensure that the students needs were being
met. Assisted Teacher's as needed and instructed.
@ Communicated and informed Administrator’s of inappropriate conduct or behavior as
needed
@ Created and maintained a pleasant relationship with all students
@ Observed and intervened, as necessary, to assist students in an effort to resolve issues
Paralegal/Bankruptcy Representative/Supervisor
Nov. 1990 — June 2001 Pierce & Associates, P.C. Chicago, IL
Monitored workflow, counseled and prioritized staff of between 12 — 17 employees
Strategized with other supervisors to discuss issues and concerns as they developed
Established policies and procedures with supervising peers and partners of firm
On-going training of staff on assigned tasks and whenever procedure changes occurred
Collaborated and strategized with managing partner of firm and 7 associate attorneys in Bankruptcy
16438 Edgewood Drive, Plainfield, IL 60544
Home - 815-***-****
Cell - 630-***-****
Law
Monitored a monthly case load of 270 new case referrals and over 700 pending action cases
Handled daily high volume of mail, email, client calls, debtors, trustee’s offices
Performed case and payment audits on files
Evaluated employee performances, conducted reviews and recommended pay adjustments.
Trained all new employees on use of equipment; fax machine, copiers, phone system,
computer(AS400), as well as software programs, Excel, Access, Lenstar, Word, Email.
Education & Training
College of DuPage Glen Ellyn, IL
Word Processing Certificate — 360 hours (WordPerfect 5.0)
Introduction to spread sheets and data bases (First Choice)
Advanced typing, transcription and business English
Computer Overview Training Class (Computer Power, Inc. System)
Numerous management/HR, Doc Retention, Microsoft 2007 seminars conducted by Fred Pryor,
Skill Path & AMA
Paraprofessional Certificate
References furnished upon request