Asset Management Financial
Resume:
To work with a growing company in competitive environment where I can learn and excel in the
field of hospitality. I am to set standard in the industry as hospitality professionals, working towards my goal of establishing and leading which will be seen as role model in industry. EDUCATIONAL QUALIFICATION:
● 3 years Diploma in Government Institute of Hotel Management and Catering Technology at Nagpur.
● H.S.C. from V. N. Jr. College, Sirsi, with First Class.
● S.S.C. from V. N. High School, Sirsi with Second Class. Summary/Profile:
● Eighteen Year’ Experience in the Hospitality industry worked with 5star & 4 star hotels
● Eleven years’ experience in Africa region.
● Result Oriented professional with experience in
Hospitality Management, Strategic planning, Budgetary Control, Food and Beverage costing, General Administration, Room division, Room Reservation & Booking, Hotel Housekeeping, Food and Beverage Operation, Event/Catering Management, Inventory Management, Facility Management, Asset Management, Team Management.
● Adept at maintaining service standards / operational policies; planning and implementing effective control measures to reduce running costs of the unit.
● Proficient in managing Guest room amenities, Menu Planning, Inventory Management, and Maintenance of a hygienic environment in the Hotel.
● Recognized for outstanding organizational skills, creativity, artistic display, public relations and an ability to consistently exceed guest expectation.
● Excellent communication, interpersonal, relationship management and problem-solving Guest management, corporate client management. Checking Feed Analysing Quality food and Service, Resolving Guest Complaints.
MAHENDRA V. MAKODE
Alcove Holding Ltd, Dar - es Salaam, Tanzania
Mob: - +91-965*******
Email: ***************@*****.**.**
********.******@*****.***
OBJECTIVE:
Current Assignment.
Operations Management.
• Oversee the operations functions of the Hotel and Restaurant, as per the organization chart.
• Hold regular briefings and meetings with all head of departments.
• SOP’s, Policies, Procedures and service standards adhere.
• Handling complaints and oversee the service recovery and up gradation procedures
• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
• Scheduling Staff Training, Motivating Staff to Perform them Duty and responsibilities, Planning for incentives program for staff
• Ensure all decisions are made in the best interest of the hotels and management.
• Developing improvement actions, carry out costs saving measures.
• Closely monitor the hotel business reports on a daily basis and take decision accordingly.
• Ensure the monthly financial outlooks for room, food and beverage, admin and general, on target and accurate.
• Planning sales and marketing for Hotel include Room division, Food and Beverage Department.
• Corporate client handling and take part in new client acquisition along with the sales team whenever required
• Analyse OTA, Tour Operators and other agent business performance, and act accordingly.
• Guest management, corporate client management. Checking Feed Back of Guest, Analysing Quality food and Services.
• Ensure profitability of operations and supervise all aspects of hotel include Rooms, F&B management including menu-planning, monitoring food production and Purchase control to ensure compliance with quality & hygiene standards.
• Review all the existing menu-merchandising local competition, pricing, presentation and product control guidelines.
• Maximizing room yield and Hotel revenue through innovative sales practices and yield management programs.
• Act as final decision maker in hiring a key staff.
• Co-ordination with HOD’s for the execution of all activities and functions.
• Overseeing and managing all department and working closely with department heads on a daily basis.
• Be accountable for responsibilities of department heads and take ownership of all guest complaints.
• Provide effective leadership to hotel team members, lead in all aspects of business planning.
• Ensuring and checking the safety and security for guest and staff all standard measure has to adhere
Financial Management.
• Budgeting for Hotel include Operational Budget and Sales Budget.
• Responsible for all Financial invoices, Credit Policy, Sales, purchases and Maintenance, Cost for asset.
• Generating Monthly food Cost Report, MIS Report, Cost Controlling Measures. Sales Report.
• Conducting Internal Audit and external Audit to analyse the hotel Performance.
• Budgeting for Salary cost, Measures to controlling Food Cost, Maintenance cost and Labor Cost.
• Analysing Sales and Cost Expenditure for hotel by P&L account. General Management.
• Asset Management, Maintenance of all Equipment, Purchase of Equipment.
• General Administration include HR Policies, up keeping all record related staff.
• Attending Hotel association Meeting, tour
• Ensure all Statutory Compliance adhere for Organization. Working Experience:-
1stJuly 2022 to till Date
Working as the General Manager in Alcove Holding Ltd Tanzania. 1st June 2019 to 25th May 2022
Worked as General Manager in CALABAR HARBOUR RESORT AND SPA, Calabar, Transfer to HOTEL BON VOYAGE, Lagos, Nigeria.
13th May 2018 to 17th May 2019
Worked as General Manager in THE RETREAT AT NGORONGORO RESORT, Karatu, Tanzania
18th June 2016 to 14th March 2018
Worked as General Manager in SILVER CAFÉ at Lagos, Nigeria 26th March 2015 to 10th June 2016.
Worked as Operation Manager in HOTEL GRAND KAILASH, Aurangabad, India 20thDec 2012 to 16 Feb 2015
Worked as Food and Beverage Manager acted General Manager in THE DAR ANGITHI, Dar-Es- Salaam, Tanzania.
2ndAugust 2010 to 14 November 2012
Worked as Restaurant Manager in HOTEL VITS Balewadi, Pune, India 3rd May 2008 to 10th July 2010
Worked as Sr. Captain in HOTEL THE PRIDE, Ahmadabad, India 3rdJuly 2005 to 12th April 2008
Worked as Steward in HOTEL TAJ RESIDENCY, Aurangabad, India PERMANENT ADDRESS &PERSONAL DETAILS:
At Post:-Sirsi, Tahsil:- Umred
District :- Nagpur, State:- Maharashrta, India, Pin Code -441214 Date of Birth: 14th Nov. 1984, Nationality : Indian Marital Status: Single Blood Group : B +ve Sex:
Male
COMPUTER PROFICIENCY:
Diploma in MS-CIT with First Class.
EXTRA CURRICULAR:
● Certificate of the Agrawal Overseas Quiz Competition.
● Certificate of the Sanskrit Gyan Quiz Competition.
● Served food to President of India Mrs. Pratibha DevisinghPatil in Jalgaon date 08/02/2008 to 10/02/2008
Date:
Place: MAHENDRA V. MAKODE
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