Customer service
Resume:
Charisma Villegas **** Silverado Trl
Grand Prairie TX 75052
****************@*****.***
EXPERIENCE
Adonis Auto Group, Grand Prairie Tx — Collections
specialist
June 30, 2022 - December 11,2023
High volume inbound & outbound calls, data entry, communication with different departments, collecting car payments make calls and send messages to get in contact with customers, making arrangements with customers to help prevent vehicles getting repossessed. Look into past due accounts and come up with resolutions to work with customer in bringing their account current. Be understanding yet firm with customers and their situations. Have sympathy for customers and come up with solutions / plans to help improve account standing. Adonis Auto Group, Grand Prairie Tx — Administrative assistant
May 09, 2021- June 2, 2022
Data entry clerk, payroll, verified hours and pay technicians for their work. Keep track of weekly production using spreadsheets. Make sure vehicles were qualified to go to the sales lot. Open and close invoices. Did estimates for vehicle repairs.
Captain D’s, Grand Prairie Tx — Cashier/Team Lead
November 03, 2018 - May 2, 2021
Customer service, handling money, multitasking, checked inventory, team lead.
EDUCATION
Sam Houston High School, Arlington tx — High School Diploma
2016-2020
SKILLS
- Call center
- Customer service
- Data Entry
- Critical thinking
- Positive attitude
- Ability to multitask
- Organized
- Time management
- Team player
- Excellent communication
skills
- flexibility
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