Nurse Manager Medical Assistant
Resume:
CHRISTINE CARROLL RN BSN
Staff Nurse, Nurse Manager, Nursing Administration, Supervisor, Director
CONTACT
PHONE:
EMAIL:
*************@*****.***
HOBBIES
Shopping and errands for family, friends and the elderly
Cooking
Playing cards
EDUCATION
Isabella Graham Hart School of Practical Nursing
LPN
8/2002-6/2004
Monroe Community College
Nursing Associates Degree
8/2004 – 12/2008
Dean’s list
The College at Brockport
Nursing BSN
08/2011 - 05/2013
Dean’s List
WORK EXPERIENCE
Monroe Community Hospital
Nurse Manager Rehab Unit/Supervisor 9/2021-Present
Supervising the work of the Nurses, Certified Medical Assistant,
Applying standards of care/practice while enforcing policies, procedures and processes.
Working with the ID team and leadership to ensure wellness and progress.
Assessments, audits, care plans, care cards.
Evaluations, scheduling and discipline of staff.
Troubleshooting and problem-solving issues with patients and staff.
Promoting positive communication, customer service.
White Glove Placement
Temporary Nursing:
SUNY Brockport Student Health Center 3/17/21-5-28-21
Advises patients on health maintenance and disease prevention and provides referrals for cost-effective, appropriate care; orders, interprets and evaluates diagnostic tests to assess patient conditions, including blood pressure, tuberculosis, vision, vital signs and in-house lab tests; administers immunizations
VA Care Manager 4/28/19-1/21/21
Care manager for Women’s Health Team
Managing care for women and men veterans
Manages veterans with chronic diseases
Assessments
Treatment plans/Goals
Triage/walk in urgent visits
Health coaching
Brighton Manor Nursing Home- Director of Nursing
12/2016 -3/2018
Development and implementation of nursing policy and procedure, aimed at preventing accidents at the facility.
Overseeing the hiring and continued employment of nursing staff
Ensuring there is adequate nursing staff, and that the staff's skills remain current
Overseeing nursing employee conduct
Complaints/investigations
RRH Edna Tina Wilson Nursing Home- Assistant Director of Nursing
3/2018 – 11/2018
Supervision
Administration
Regulatory Compliance
Patient Care
Budgeting
Staff scheduling
NYS Department of Health-Surveyor
8/2017 – 3/2017
A member of an interdisciplinary team
Following a federal code and federal policies and procedures, Evaluates the care and services provided to residents in HHA
Conduct surveys of HHA to ensure compliance with state and federal regulations
Work collaboratively with the survey team to ensure that surveys are conducted in accordance with Department standards.
Review pertinent facility information and survey history
Utilize information from the presurvey meeting to plan and implement onsite surveillance strategies.
Conduct investigations of patients and facility complaints
Provide direction in the appropriate interpretation and application of federal and state regulations
Participate in other surveillance activities, including federal and state training programs
Fidelis Care Case Manager
11/2016 -8/2017
Managed individual member cases by coordinating the provisions of services, assuring the cost-effective utilization of health care resources to meet individual members’ health care needs and promote positive health outcomes
Performs comprehensive case assessment.
Acquires appropriate clinical records, clinical guidelines, policies, EOC, Benefit Policy and coding guidelines. Performs research and analyzes on complex issues.
Assessed the member’s current health status, resource utilization, past and present treatment plan and services; prognosis, short and long term goals, treatment and provider options.
Lifetime Health Medical Group-RN Team Coordinator
7/2012 – 7/2016
Organize and oversee patient care to make sure patient needs are met
Confirm that incidents are documented properly with Quality Investigation Forms, Medication Event Forms, Employee Injury Reports,
Make sure equipment and supplies employed for the successful operation of the office are well placed and functioning
Supervise observance to time and attendance policies and applicable documentation
Triage, injections, nursing duties
Unity Hospital- Unit RN Acute care, Charge nurse
8/2009-7/2012
Patient Care & Service. Promote and restore patients' health by completing the nursing process; collaborating with physicians and multidisciplinary team members; performing various treatment procedures; providing physical, educational and emotional support to patients, friends and families; supervising assigned team members
WGCA-OB/GYN MA,LPN
1/1991-12/2008
Ambulatory care, OB & GYN patients, procedures, labs, injections, triage, vitals, supervision
SKILLS
Patience
Organizational Abilities
Critical Thinking
Compassion
Excellent Communication
Several years in acute care in a hospital setting and Emergency
17 years in Women’s Health including OB/GYN
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