Sales Representative Manager

LUIS SOTO

Orlando, FL *****

Phone: 407-***-****

Email:************@*****.***

Sales Manager

A sales representative with more than 11 years of increased responsibilities in direct sales, cold-calling, and telemarketing. Credited with success in the wireless and medical industries. Increased sales in the wireless industry, opened new accounts through telephone sales, driving sales from 25% to 95%. In the medical industry, made sales calls to physicians, hospitals, and home care facilities, promoting company’s respiratory medical equipment. Broke through new markets by expanding sales territory from 15 to 40. Highly accomplished in the ability to build and maintain relationships. Areas of Expertise

Telephone Sales

Representative

High-Level Sales Proficiency

Strategic Sales Planning

Direct Sales

New Business Development

Maintained Inventory

Bilingual: English & Spanish

Open New Accounts

Met Sales Goals

Tactful Closer

Integrity-Based Selling

Cold-Calling

Proficiency

Professional Experience

NAPLETON VW OF ORLANDO 11/2018-PRESENT

Greet customers upon entry to the dealership to aid them in all inquiries

● Determine the needs and desires of the customer to show them viable options

● Show and explain all vehicle features and functions

● Go over financial aspect of purchasing a car and financing options available

● Perform credit check for potential customers

● Draft all necessary paperwork for the purchase of a new car

● Attend meetings and local seminars to discuss new makes and models of cars and their features GL STAFFING SERVICES, ORLANDO FL 10/2017-03/2018

Sales Representative

Prospecting and selling to local businesses

Face to Face business partnering with local companies 30 call calls daily

Overseeing client services and contract negotiations

Recruiting for jobs positions by calling, email, background documents drug test paper work,

Interview candidates to qualify for openings such as: Industrial, Hotels, Constructions, Clerical

Microsoft Proficiency and used CRM systems

Overall daily and weekly report to area manager

VERIZON WIRELESS, SANFORD, FL 07/2015 – 08/2017

Indirect Distribution

Organize VZW product to meet our merchandising standards

Engage store personnel to help fill VZW peg-hooks

Incremental merchandise is current according to HQ update

Ensure all VZW peg- hooks are priced correctly

Promos are priced correctly according HQ update

Report to supervisor on daily basis

Keeping peg hooks full

All peg hooks are priced

All merchandise elements are properly displayed during promo periods METRO PCS ORLANDO, FL 11/2009 – 07/2015

Store Manager

Wireless provider supplying phones, no-contract plans, accessories & repair services.

Promoted store activities, such as radio station ads, mass flyers distributed to local businesses, open hours, and in-store family activities.

Sales representative charged with cold calling to bring new customers to the store.

Determine staffing requirements; interview, hire and train new employees; oversee their performances.

Review overall store finance statements, budgets, and activities to fund operations.

Determine best practices for services being sold; set prices based on forecast of customer demand.

Upgrade customers’ phones and plans or features.

Performed inventory of phones and accessories, such as phone cases, and car chargers.

Ensure staff keeps store organized and clean.

Manage each employee’s cash register, certifying drawers were reconciled; count petty cash and make deposits.

ACCOMPLISHMENT

Store sales always remained in the top 5 of

market.

#1 place in manager’s market.

PERDUE INC BRIDGEWATER, VA 04/2008 – 09/2009

HR Coordinator

Answered phone calls, made appointments, and filed.

Translated documents from English to Spanish.

Performed administrative work; wrote memos for employee rules and regulations, activities, schedules, new hires report utilizing Microsoft Word and Excel.

Performed background checks as assigned.

Helped new hires with application process and documentation required for the background check. ALLTEL WIRELESS HARRISONBURG, VA 04/2007 – 07/2008 Customer Service

Met with walk-in customers, directing them to the correct salesperson or department.

Served as translator for Spanish speaking customers.

Organized store inventory.

Indirect sales performed at beginning of the process, explaining plan difference to customers, and pointing out cell phone features and helping customers with questions; when customer is ready to purchase, sales representative completes the sale.

Received full training in sales and customer care.

Accepted bill payments and upgraded customer’s coverage. BLUE RIDGE PAIN TREATMENT CENTERS HARRISONBURG, VA 02/2007 – 04/2007 Office Clerk

Responsible for front desk, greeting patients, answering telephones, making appointments.

Performed data entry and administrative work.

Billed customers and their insurance companies, making quick book notations on balance sheets.

Translated documents and helped Spanish speaking patients. MMM HEALTH CARE HATILLO, PUERTO RICO 06/2006 – 09/2007 Sales Representative

Company markets a variety of health care products into home care facilities & hospitals.

Report duties and their results daily.

Sales calls to physicians’ offices, making one-on-one marketing calls.

Created follow-up sheets for all physician office calls and insurance office calls. ACCOMPLISHMENTS

Increase in sales from $10,000 a week to $85,000 a week.

Improved sales increase percentages from 10% to 85%. CENTENNIAL WIRELESS PONCE, PUERTO RICO 11/2001 – 05/2006 Sales Representative

Direct sales to walk-ins and customers with appointments.

Report sales of accessories, new plans, new customers, and upgrades to manager.

Upgrade customers to newest cell phones and plans.

Received and entered customer’s monthly bill payments.

Collaborated with other sales team members to help each other meet store goals.

Met and surpassed weekly and monthly sales goals. ACCOMPLISHMENT

Increased sales performance, moving up to top #5 in sales. SOUTHERN MEDICAL PONCE, PUERTO RICO 1994 – 2000

Medical Sales Representative

Sales calls to physicians, hospitals, and home care facilities, promoting company’s respiratory medical equipment.

Provided information on Medicare Part B.

Maintain management reporting daily by updating system documentation and required logs by utilizing our laptop and coding different medical equipment from medical orders. Collaborated with other sales team members to help each other meet company goals. ACCOMPLISHMENTS

Breakthrough into new markets by expanding sales territory from 15 physicians a month to 40.

Sales performance went above monthly goals from 25% to 95%. Education & Training

AAS Degree, Respiratory Technology, Ponce Paramedical College, Puerto Rico Sales Training with AFLAC Insurance

Languages

Proficient in English, Spanish, & Italian

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