Catherine Jones
Endicott, NY *****
**************@*****.***
Professional Summary
Focused on supporting jobsite work and meeting requirements by safely and efficiently operating heavy equipment. Worked closely with ground crew and equipment operators to complete on-time jobs with no safety incidents. Diligent Job Title trained to run multiple types of equipment on construction sites. Works great with team members to maintain open communication and strict safety standards. Reliable in completing accurate work and keeping machinery in peak condition. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skills
Customer Service
Hazardous Material Handling
CPR Certification
Stress Management
Computer Literacy
Problem Solving
Quality Control
Conflict Resolution
Multitasking
Grade Checking
Blueprint Reading
Attachment Changing
Safety Procedures
Site Preparation
Time Management
Load Calculation
Adaptability
Equipment Inspection
Material Handling
Attention to Detail
Record Keeping
Team Coordination
Shipment Processing
Safe Chemical Handling
Storage Area Management
Product Shipments
Team Training and Development
Warehouse Machine Operation
Forklift Operation
Software for Warehouse Management
Equipment Repair
Load Management
Accident Prevention
Team Communication
Utilities Location
Safety Monitoring
Mechanical Maintenance
Critical Thinking
Object Avoidance
Decision-Making
OSHA Compliance
Parts Welding
Storage Yard Maintenance
Dependable and Punctual
Sediment Control Devices
Adaptable and Flexible
Worksite Safety and Maintenance
Client Relations
Component Replacement
Task Delegation
Surface Sealing
Hand and Power Tool Operation
Diagram Reading
Weight Balancing
Strap and Tarp Regulations
Schedule Coordination
Equipment Cleaning
Job Tracking
Maintenance Documentation
Land Clearing
Site Observation
Workflow Management
Heavy Lifting
Distance Measurement
Hand and Foot Coordination
Team Training
Team Development
Mobile Device Management
Safety Compliance
Performance Optimization
Work History
August 2020 - December 2022
FedEx:Ground - Kirkwood, NY
Loader Operator
Performed routine lubricating, fueling and cleaning loaders. Safely operated Type and Type heavy equipment to minimize risk of injury, loss and property damage.
Properly operated loader by starting engine, shifting gears and pressing pedals and levers. Lowered and tilted buckets and drove front-end loaders forward to force buckets into bulk material.
Inspected and examined stock items for defects and wear and reported damages to supervisors.
Used Software to maintain database, recording daily activities and inventory charts. Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items. Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
Understood and adhered to state and federal regulations controlling warehousing, loading and shipping operations.
Interacted professionally and regularly with customers, operators, supervisors and other personnel and enhanced business success.
Operated computer programs to load finished products and hand-wrote tickets during computer network downtime.
Maintained inventory and locations to Number percent accuracy using computerized warehouse management system.
Reviewed and followed computerized work orders to determine quantities and types of products to be shipped.
Followed safety protocols while operating machinery. Assessed work sites daily for potential hazards.
Provided technical assistance to other workers on job site. Monitored and adjusted speed of heavy machinery for safe operation. June 2020 - June 2022
Dunkin' Donuts - Court St Binghamton Ny
Server
Served food and beverages promptly with focused attention to customer needs. Worked with POS system to place orders, manage bills, and handle complimentary items. Cultivated warm relationships with regular customers. Maintained clean and organized dining areas to uphold restaurant hygiene standards. Set positive tone for entire dining experience as first point of contact for incoming guests. Resolved customer complaints promptly and professionally to maintain positive reputation. Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Used slow periods to restock supplies, ice, trays, and delivery bags. Explained menu items and suggested appropriate options for food allergy concerns. Utilized communication practices with kitchen staff to deliver customer meals in timely manner. Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers. Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs. Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Answered customers' questions, recommended items, and recorded order information. Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers. Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives. Increased sales significantly by upselling higher-end products to customers. Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems. Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Inspected dishes and utensils for cleanliness.
Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality. June 2018 - November 2020
Staceys Care - Columbus, GA
Home Health Care Provider
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Completed household management tasks for clients within private home settings. Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies. Cooked tasty, nourishing meals for patients to promote better nutrition. Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships. Assisted disabled clients to support independence and well-being. Administered medication as directed by physician.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Followed nutritional plans to prepare optimal meals. Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Monitored progress and documented patient health status changes to keep care team updated. Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Developed rapport to create safe and trusting environment for care. Transported clients for medical and personal outings. Communicated regularly with clients' families to provide updates on health and wellbeing. Scheduled and coordinated medical appointments.
Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals. Helped clients with managed home care, ensuring efficacy of care by monitoring health status. Monitored changes in clients' conditions to report concerns to supervisor. Provided direct personal care and administrative services to clients. Supported families through difficult times by offering emotional support and education on important care tasks.
Directed patients in simple prescribed exercises to assist with daily physical therapy routines. Administered medications in accordance with doctor's instructions. Documented vital statistics and coordinated with health care providers. Developed and implemented care plans for clients.
Constructed cognitively stimulating activities.
Assisted with end-of-life care.
Improved patients' comfort with massage and application of topical treatments. Utilized universal precautions and infection control principles in all aspects of care. Trained new staff members on best practices for home health care. Researched and recommended community resources to meet clients' needs. Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
Planned and implemented community outreach and events to provide health education about cancer, self-care and preventive breast examinations. September 2009 - August 2017
Felcor - Industrial Park Kirkwood Ny
Assembly Line Worker
Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
Followed protocols to enhance protection and maintain safe work environment. Assembled components with minimal supervision, exceeding expected project milestones. Performed visual and functional inspection of components to determine quality and identify defects.
Assisted quality assurance by inspecting items and removing defective parts. Boxed, labeled, and transported items to support assembly operations. Completed durable assemblies and subassemblies with hand and power tools. Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Followed outlined specifications to implement assembly plans. Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
Conducted quality assurance inspections on finished components and identified issues. Documented production data and output to enable tracking history and maintain accurate records.
Streamlined production process to maximize safety and productivity. Troubleshot assembly line to repair malfunctions and avoid disruptions. Monitored production to determine adherence to schedule and minimize delays. Kept work areas clean, organized, and safe to promote efficiency and team safety. Operated various machines used in production processes. Continuously checked products for quality assurance according to strict guidelines. Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.
Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
Utilized safety devices and procedures to protect personnel and equipment. Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
Completed daily inspection of machines and equipment. Managed inventory of parts and components.
Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
Operated finishing tool to prepare products for inspections and packaging. Generated and maintained accurate production records. Investigated and resolved production issues.
Adjusted equipment to meet different productivity levels. Monitored production processes to identify and address potential issues. Collaborated with engineering teams to improve production efficiency. Facilitated collaboration between production and other departments. Developed and implemented process improvement strategies. Installed, adjusted and repaired automated machines and robots. Led production meetings to provide reports to management. June 1994 - August 2013
The Spot Dinner - Upper Front St Binghamton Ny
Waitress
Remained calm and poised when dealing with difficult customers or during busy shifts. Kept server areas clean and stocked to increase efficiency while working tables. Used cash registers and credit card machines to cash out customers. Greeted new customers, discussed specials, and took drink orders. Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Bussed and reset tables to keep dining room and work areas clean. Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Trained new waitstaff on proper food handling, customer service and safety procedures. Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Bussed tables during busy periods to assist staff and quickly turn over tables. Folded napkins and prepared silverware sets to provide adequate supply for host station. Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Provided recommendations on menu items and upsold food and drinks to increase sales. Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers. Processed orders and sent to kitchen employees for preparation. Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Answered customers' questions, recommended items, and recorded order information. Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs. Increased sales significantly by upselling higher-end products to customers. Checked guests' identification before serving alcoholic beverages. Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems. Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Inspected dishes and utensils for cleanliness.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives. Supervised set up of banquet food stations and coordinated service to multiple dining areas. Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality. May 1987 - July 2003
Eastern Temporaries Team World And Felcur - Chenango St Binghamton Ny Assembly Line Worker
Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
Followed protocols to enhance protection and maintain safe work environment. Assembled components with minimal supervision, exceeding expected project milestones. Performed visual and functional inspection of components to determine quality and identify defects.
Assisted quality assurance by inspecting items and removing defective parts. Boxed, labeled, and transported items to support assembly operations. Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Followed outlined specifications to implement assembly plans. Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
Conducted quality assurance inspections on finished components and identified issues. Documented production data and output to enable tracking history and maintain accurate records.
Streamlined production process to maximize safety and productivity. Troubleshot assembly line to repair malfunctions and avoid disruptions. Monitored production to determine adherence to schedule and minimize delays. Kept work areas clean, organized, and safe to promote efficiency and team safety. Operated various machines used in production processes. Continuously checked products for quality assurance according to strict guidelines. Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.
Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
Utilized safety devices and procedures to protect personnel and equipment. Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
Completed daily inspection of machines and equipment. Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
Managed inventory of parts and components.
Facilitated collaboration between production and other departments. Collaborated with engineering teams to improve production efficiency. Monitored production processes to identify and address potential issues. Adjusted equipment to meet different productivity levels. Investigated and resolved production issues.
Generated and maintained accurate production records. Operated finishing tool to prepare products for inspections and packaging. Developed and implemented process improvement strategies. Installed, adjusted and repaired automated machines and robots. Led production meetings to provide reports to management. Education
June 1990
Binghamton High School Binghamton, NY
Diploma Keyboad