Customer Service Forklift Operator

Rigoberto Tapia

224-***-**** ************@*****.***

Reliable and organized, coupled with a strong work ethic and exceptional communication skills. My drive to assist others fuels my dedication to excellence.

Experience

COMPOUNDER/STAND-UP FORKLIFT OPERATOR BELLE-AIRE 2023-2024

· Trained colleagues on the role and responsibilities of a compounder.

· Implemented interactive educational training on chemical mixing and filling.

· Conducted thorough audits on employees work and successfully provided daily constructive feedback.

· Successfully advanced in my role and was promoted within a month from compounder filler to a stand-up forklift operator.

MACHINERY OPERATOR LEAD LESTER'S MATERIAL 2020-2022

· Heavy equipment machinery operator.

· Demonstrated my leadership skills and enhanced my responsibilities and received a promotion to manager of the shop.

· Delivered comprehensive customer support services.

· As a customer service lead, I successfully sold a variety of material in store and provided training to employees.

· Conducted thorough inventory audits 2x per week and successfully ordered construction materials.

· Lead monthly meetings to deliver company updates. MACHINERY OPERATOR LEAD BREEZY HILL 2005-2020

· As a laborer I loaded and unloaded semi-trucks.

· Role consisted of steel construction material handling.

· Successfully advanced in my role and was promoted from laborer to foreman.

· Demonstrated strong leadership skills by serving as a positive role model for my team.

· Trained employees on various techniques to enhance their customer service skills.

· Lead daily meetings to analyze performance and provided constructive feedback.

· Maintained open channels of communication by reporting the companies monthly objectives, accomplishments, and losses.

MACHANIC · SELF-EMPLOYED 2002-CURRENT

· Examined complex mechanical issues/critical vehicle parts and provided thorough diagnostics to customers.

· Provided successful automotive repair and maintenance.

· Insured excellent customer service skills by providing updates on their vehicles as needed; ensuring my commitment to their highest safety and quality standards. Education

DIPLOMA ROUND LAKE BEACH HIGH-SCHOOL 1998-2002 Skills

· Training

· Presenting

· Leadership

· Customer Service

· Project management

· Bilingual (Spanish & English)

· Detailed-oriented

· Problem-solving

· Time management

· Adaptability

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