Customer Service Delivery Driver
Resume:
Summer Thomas
Opelousas, LA *****
***********@*****.***
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Work Experience
Amazon Delivery Driver
Bayman's Total Package ( Amazon)-Abbeville, LA
January 2024 to Present
Delivery packages with honesty, integrity, grace, customer expectations etc Field Supervisor
Safelink-Opelousas, LA
July 2022 to February 2023
· Serving as the main point of contact between the main field and the office.
· Managing the work schedules and time cards for all field personnel.
· Providing leadership to on-site staff, subcontractors, and other parties. Investigating and resolving customer complaints.
Order Filler-HR Backup
Walmart Distribution-Opelousas, LA
April 2020 to February 2022
· Handling orders for goods and services, taking order slips, locating products from the stockroom picking merchandise from warehouse shelves
· Checking inventory to ensure orders are filled
· Employees within an organization are managed, developed, and supported.
· Handle all people-related issues, policies, and processes, such as recruiting and hiring staff, training, and developing employees, and performance appraisal, compensation, and benefits. Customer Service Sales Consultant Call Center
Stuller Inc-Lafayette, LA
March 2017 to February 2020
· Prospects are presented with products and services and features are demonstrated.
· Identifying potential customers, making offers, and responding to inquiries are all part of the job.
· offering advice to hesitant clients, and closing sales. Customer Service Manager (CSM)
Cracker Barrel
October 2010 to October 2016
· Creating store strategies to increase the number of customers, increase store traffic, and maximize profitability.
· Meeting sales targets through training, motivation, mentoring, and feedback to store employees.
· Recruiting and managing employees effectively, supervising operations, handling customer complaints, and generating financial reports are all examples of responsibilities. Education
Some College in Criminal Justice
South Louisiana Community College
January 2021 to December 2022
High School Diploma
Pine Prairie High School
August 2005 to May 2009
Skills
• Microsoft Word
• Warehouse experience
• Management
• Mentoring
• Assistant Management Experience
• Office Management
• Microsoft Excel
• Account Receivable
• Supervising Experience
• Sales
• Human resources
• Retail Management
• Interviewing
• Leadership
• Store management
• Telemarketing
• Recruiting
• Planograms
• Upselling
• Communication Skills
• Financial report writing
• Customer service
• Analysis Skills
• Stocking
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