Amanda Smith
Lufkin, TX *****
*****.*********@*****.***
Authorized to work in the US for any employer
Work Experience
Sales Associate
Lufkin Army and Navy Store - Lufkin, TX
May 2007 to December 2020
1.
• Greeted clients in a friendly manner
• Assisted an average of 20 clients per day
• Answered client questions
• Communicated with clients over the phone
• Responsible for resolving all customer complaints
• Processed customer transactions
• Handled returns and exchanges
• Maximized sales transactions
• Monitored inventory
• Restocked merchandise
• Organized new merchandise
• Responsible for general cleaning
• Helped ensure customer satisfaction
Bartender
Fuzzys Taco Shop - Lufkin, TX
January 2019 to March 2019
I have been grand opening bartender on several occasions Cashier
Cheveron - Lufkin, TX
March 2018 to September 2018
I cleaned and stocked the store and coolers and waited on customers.
• Welcomed customers
• Assisted with customer inquiries
• Helped customers find what they are looking for
• Handled customer complaints and concerns
• Handled returns and exchanges
Front Desk Receptionist
Brightwell Law Office - Lufkin, TX
May 2015 to October 2017
Cashier
Big's Gas Station - Lufkin, TX
March 2017 to September 2017
• Welcomed guests
• Assisted with customer inquiries
• Helped guests find what they are looking for
• Handled guest and customer complaints and concerns
• Handled returns and exchanges
Thigh Debone
Pilgrim's Pride - Lufkin, TX
June 2010 to June 2011
Bartender
Electric Cowboy
August 2003 to June 2008
Parts Driver
ABC Auto Parts - Lufkin, TX
January 2005 to January 2007
Delivered auto parts to several shops and dealerships in multiple counties Tire Technician
Discount Tire - Lufkin, TX
November 2002 to February 2003
Hostess
Applebee's - Lufkin, TX
January 2000 to May 2002
Education
GED
Angelina College
Skills
• Microsoft Office/All computer software (10+ years)
• Bartending (10+ years)
• Hostess (4 years)
• Mixologist (10+ years)
• Serving Experience (10+ years)
• Restaurant Experience (3 years)
• Busser (1 year)
• Food Service (5 years)
• Sales (10+ years)
• POS (10+ years)
• Retail Sales (10+ years)
• Upselling (10+ years)
• Kitchen Experience
• Merchandising
• Basic math
• Customer service
• Food Safety
• Cleaning Experience
• Cash Handling
• Assistant Manager Experience
• Cashiering
• Administrative Experience
• Heavy Lifting
• Microsoft Word
• Time Management
• Guest Services
• Financial services
• Computer literacy
• Mechanical knowledge
• English
Certifications and Licenses
Phlebotomy
July 2012 to Present
Food Handler
TABC
Assessments
Customer Focus & Orientation — Proficient
June 2019
Responding to customer situations with sensitivity. Full results: Proficient
M&S Pharmacy- Cashier — Highly Proficient
October 2019
Comprehending and responding to retail customer needs. Full results: Highly Proficient
Attention to Detail — Familiar
August 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.