SUMMARY OF QUALIFICATIONS
An experienced business and technology professional providing value to clients through innovative cost-conscious solutions for business operations. For my clients and employers, I bring knowledge of billing and accounting applications, technical competence, and a strong work ethic.
CERTIFICATIONS AND CERTIFICATES
BILLING AND CODING SPECIALIST
MICHIGAN SUBSTITUTE TEACHER CERTIFICATE
PROJECT MANAGEMENT PROFESSIONAL (PMP), Jacksonville, Florida
FELLOW, LIFE MANAGEMENT INSTITUTE (FLMI), Orlando, Florida
EXPERIENCE – SUBSTITUTE TEACHER
EDUSTAFF, LLC (CLIENT-LIVINGSTON COUNTY, MI SCHOOLS) Current Position
Substitute Teacher – High School Levels and College Board Proctor
oServed as a Substitute Teacher for Health Occupations to high school students
oServed as a Proctor for the College Board PSAT, AP, and SAT tests
oServed as a Proctor for the Michigan Department of Education MSTEP tests
EXPERIENCE – HEALTH INDUSTRY RELATED
CHESTERFIELD COUNTY, VA
Process/Project Management Consultant
oPMO Enterprise projects managed
Implemented an Electronic Health Records system resulting in $50,000 per year savings for office space, document generation at patient site eliminating the need to mail or fax documents, improved geographical placement of case workers for easier patient access, and improved data security through enhanced data encryption.
GTE DATA SERVICES, TAMPA, FL
Lead Software Developer
Designed and implemented a real-time application to accept data from Medicare providers resulting in decreased turnaround time of provider data for faster payments to providers. This application replaced a process that required 2-3 days for provider updates and delays in payments to providers.
20TH CENTURY LIFE AND HEALTH INSURANCE, ORLAND, FL
Software Systems Manager
Created a client enrollment system for insurance agents to quote and register businesses in a customized cafeteria plan for the client’s employees giving next day access for the client to enroll employees.
UNION BANKERS LIFE
Technical Services Manager
Developed a Just-In-Time application to compile policies pages and riders as needed eliminating the need to pre-print and insert by hand the policy pages from 44 different states. This application eliminated five full-time employees and decreased paper waste.
RELATED INDUSTRY KNOWLEDGE
Electronic Health Records systems
Life and Health Insurance
State and Local Government
State Department of Social Services
EDUCATION
PENN FOSTER COLLEGE, SCOTTSDALE, AZ – Diploma in Medical Billing and Coding
VILLANOVA UNIVERSITY, Villanova, PA – Certificate in Agile Management
WALDEN UNIVERSITY, Minneapolis, MN – Advanced Certificate-Graduate Studies Business Admin
– MS in Project Management
GEORGE WASHINGTON UNIVERSITY, Washington, D.C – Master Certificate - IT Project Management (
WEBSTER UNIVERSITY, Jacksonville, FL – MBA with emphasis in Management
TAMPA COLLEGE/EVERESTUNIVERSITY, Tampa, FL – BS in Advanced Accounting (
HIGHER EDUCATION ACTIVITIES
GRAND VALLEY STATE UNIVERSITY
Adjunct Professor – Project Management
Mentored and instructed collegiate level course on Project Management aligned with WMPMI The PROJECT collegiate competition
VIRGINIA UNION UNIVERSITY
Adjunct Professor – Project Management
Prepared and instructed collegiate level course on Project Management and PMP Exam preparation
COMMUNITY COLLEGE WORKFORCE ALLIANCE
Adjunct Professor – Project Management
Prepared and instructed the Commonwealth Project Management Qualification Course
UNIVERSITY OF MARY WASHINGTON
Adjunct Professor – Project Management
Prepared and instructed collegiate level course on Project Management and PMP Exam preparation
GERMANNA COMMUNITY COLLEGE
Adjunct Professor – Project Management
Prepared and instructed collegiate level course on Project Management Fundamentals and Project Budgeting
VIRGINIA STATE UNIVERSITY
Industry Advisor – Project Management / Information Technology Education
Provide guidance on project management and IT programs. Mentor students and participate in shadowing programs.
ECPI UNIVERSITY
Program Advisor – Business Administration
Provide program guidance to Business Administration and support retention initiatives
COMMUNITY ACTIVITIES
PROJECT MANAGEMENT INSTITUTE – Central Virginia Chapter
Board Positions
Chapter President/Past President/VP-Certification
Committee Positions
Workshop Instructor and Course Developer
Director – Corporate Outreach
Government and Portfolio Management Office Local Interest Groups
Advisor Positions – Secondary Education
Advisor and Instructor for Project Management
Kent ISD Technical Center, Grand Rapids, MI
Deep Run High School, Richmond, VA