Customer Service Data Entry

Emily Quinones

Orlando, FL *****

**************@*****.***

+1-321-***-****

Notary Agent.

Authorized to work in the US for any employer

Work Experience

Admin/Assistant Manager

Cloud 9 services//underground utility work-Orlando, FL February 2022 to March 2024

• Processed Payments

• Answer Customer service calls Phone Etiquette

• Manage accounts and perform bookkeeping

• Check email and respond to emails

• Familiar with spreadsheets Excel, Microsoft, CRM, and google doc sheets

• Manage Quickbooks

• Notarize Documents

• Completed COI W9

• Mail

• Ordered Inventory items

Administrative Assistant

Direct Relations-Orlando, FL

August 2017 to November 2021

This company was a finance office. I train and equip new employees to review new clients accounts, complete documents collections, review credit reports, and repair credit. I was also responsible for analyzing client finances to develop

a specific program for them to achieve debt relief and financial freedom.

• Schedule appointments and maintain calendar

• Processed Payments

• Answer Customer service calls Phone Etiquette

• Check email and respond to emails

• Familiar with spreadsheets Excel, Microsoft, CRM, and google doc sheets Sales/Data Entry for Debt

The Black Ocean Group-Orlando, FL

February 2015 to June 2016

Manager

• Supervise sales floor

• Debt management program

Sales Representative

Global Asst.-Orlando, FL

October 2009 to April 2014

• Sales/Customer service/ Data Entry/Front Desk/Payroll/Scheduler

• Answered multiple phone lines

• Phone etiquette

• Provided excellent customer service

Ad

Education

High school diploma

Colonial High School

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