Front Desk Office
Resume:
FRONT OFFICE RECEPTIONIST
KAREN
ROJERO
CONTACT INFORMATION
**************@******.***
**** ******* **, *******, ** 76036
SKILLS
LANGUAGES
Spanish Native
English Native
OBJECTIVE
Experienced and detail-oriented Front Office Receptionist with exceptional organizational skills and a friendly demeanor.
Highly motivated and empathetic customer service representative with a passion for helping customers and ensuring their satisfaction. EXPERIENCE
FRONT DESK ASSOCIATE
Centrum Health. Arlington, TX Feb 2024 - Present FRONT OFFICE RECEPTIONIST
Kleiman Evangelista. Arlington, TX May 2023 - Feb 2024 MEDICAL RECEPTIONIST
Momentum Spine & Joint. Arlington, TX Jul 2022 - May 2023 SALES ASSOCIATE
The Home Depot. Fort Worth, TX Feb 2021 - Jun 2024 PICK/PACK
Amazon. Fort Worth, TX Nov 2022 - Jul 2023
EDUCATION
MEDICAL ASSISTANT
College of Health Care Professions. Fort Worth, TX Jun 2024 - Present HIGH SCHOOL DIPLOMA
Crowley High School. Crowley, TX Aug 2018 - May 2021 Customer assistance
Managed front desk operations and provided exceptional customer service for a busy clinic.
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Answered incoming calls, scheduled appointments, and resolved guest inquiries efficiently and professionally.
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· Greeted guests, checked them in/out, and processed payments accurately. Assisted with administrative tasks such as filing, data entry, and maintaining office supplies.
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Collaborated with team members to ensure smooth operations and guest satisfaction.
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Maintained a clean and organized front desk area to create a welcoming atmosphere.
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Handled guest complaints and resolved issues promptly to ensure guest retention.
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· Assisted with insurance verification and billing processes. Managed front desk operations and provided exceptional customer service for a busy clinic.
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Answered incoming calls, scheduled appointments, and resolved guest inquiries efficiently and professionally.
·
· Greeted guests, checked them in/out, and processed payments accurately. Assisted with administrative tasks such as filing, data entry, and maintaining office supplies.
·
Collaborated with team members to ensure smooth operations and guest satisfaction.
·
Maintained a clean and organized front desk area to create a welcoming atmosphere.
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Handled guest complaints and resolved issues promptly to ensure guest retention.
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· Assisted with insurance verification and billing processes.
· Managed front desk operations in a busy medical office.
· Scheduled and confirmed appointments for patients. Developed strong communication skills while interacting with patients and medical staff.
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· Utilized electronic medical records software to update patient information. Handled patient inquiries and concerns in a professional and empathetic manner.
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Collaborated with healthcare providers to ensure smooth patient flow and efficient office operations.
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Managed customer inquiries and complaints in a professional and timely manner.
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Assisted in organizing promotional events to drive sales and increase brand awareness.
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Maintained a clean and organized work environment to enhance customer shopping experience.
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· Collaborated with team members to achieve sales goals and targets. Contributed to inventory management by conducting regular stock checks and restocking products.
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Demonstrated excellent communication skills in effectively promoting products and services to customers.
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Packed and labeled products accurately and efficiently in a fast-paced warehouse setting.
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Operated various packaging equipment such as shrink wrap machines and pallet jacks.
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Managed inventory and restocked items to ensure continuous supply for order fulfillment.
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· Collaborated with team members to meet daily production goals and deadlines.
· Inspected products for quality control and maintained a clean work area. Performed physical tasks such as lifting, bending, and carrying packages up to 50 lbs.
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· Followed safety procedures and regulations to prevent accidents and injuries.
Contact this candidate