Administrative Assistant Customer Service

TAMMY CODY

**** ******* * *. • HAMPTON, GA *****

CELL 770-***-****

E-MAIL ***********@*****.***

OBJECTIVE

Seeking a rewarding long-term position that provides growth opportunities for which I can utilize my present skills, education and gain knowledge of new abilities.

EDUCATION

10/06/2010-Current Southern Crescent Technical College Griffin, GA

Major: Accounting

03/23/03-June 2005 Griffin Technical College Griffin, GA

Minor: Business Office Administration

Certificates: Office Accounting Computerized Accounting Individual Tax Accounting

QUALIFICATIONS

Data Entry, General Office Procedures

Notary: Ex: 9/14/25

Word, Excel, Power Point Access, Outlook

QuickBooks Pro/ Online,

UPS Online

Spreadsheet Fundamentals

Payroll Accounting

Shipping/Receiving

Business Communications

Flexible, Well Organized

RPS

Customer service

Ability to learn new skills quickly

Lacert

Team Player

Problem Solving, Adapts well to change

WORK EXPERIENCE

8/7/2023 – Current Hendrickson & Associates Peachtree City, GA

Staff Accountant

Manage financial transactions and record keeping with strict attention to detail. Balanced and reconciled accounts, compiled monthly reports (P&L, Income statement & Balance sheet. Regular communicated with clients to address inquiries and resolve issues. Delivered high level of support to company CPA. Manage special projects as assigned.

1/16/2018 – 8/4/2023 Aircraft Spruce & Specialty Peachtree City, GA

Office Administration

Answer multi-line phone system, update and maintain employee data. Make daily & remote deposits using RPS. Managing collections, ensuring new customers are set-up in SpruceNet. Assistant to the General an Office manager on a daily basis. Filing of SED’s, Prepping parts for 8130-3’s (Domestic/Export). Pulling daily, weekly & monthly reports for corporate. Backup Customer service and Sales agents as needed. Internet orders, Online Inquiries.

2/16/2012 – 1/12/2018 Griffin Properties Griffin, GA

Admin. Assistant / Bookkeeper

Processed and maintained tenant’s data, A/P, A/R. Filing of court documents. Scheduling of service needed.

7/25/09 – 2/16/2012 South Hampton Properties Hampton, GA

Bookkeeper / Accounting Clerk

Updated and maintained data in QuickBooks including, A/P, A/R. Preparation of invoices, inventory, posting, and purchasing. Ensured that all records for payroll, billing, job cost, P&L were maintained in accordance with all applicable regulations and law. Made weekly deposits using RPS. Managing collections, ensuring new customers were set-up, and customer service. Responsible for the internal auditing of accounts, and scheduling. Installed and maintained system software inherent to daily operations. Advisor and assistant to the President on a daily basis.

11/14/07 – 7/9/2009 Mortgage Counseling Services, Inc. College Park, GA

Admin. Assistant / Bookkeeper

Updated and maintained data in Abacus and Mortgageware, A/P, A/R. Posting and servicing of loans or wires. Ensured new clients were properly set-up. Advised and assisted the President & CFO on a daily basis. Responsible for internal Auditing of accounts, billing, and making deposits. Responsible for all human resource management and Quality Control.

11/14/2005 – 9/20/2007 Com-Tech Communications McDonough, GA

Administrative Assistant / Accounting Clerk

Responsible for updating and maintaining data in QuickBooks including, A/P, A/R. Responsible for the preparation of invoices, inventory, posting, and purchasing. Ensured that all records for payroll, billing, job cost, P&L were maintained in accordance with all applicable regulations and law. Ensured that weekly deposits were submitted on time using RPS. Responsible for managing collection, ensuring new customers were set-up, and customer service. Responsible for the internal auditing of accounts, and scheduling. Installed and maintained system software inherent to daily operations. Advisor and assistant to the CEO and President on a daily basis.

7/5/01-12/12/03 Ranew’s Truck and Equipment Milner, GA

Warehouse Associate / Office Assistant

Responsibilities included general office duties, data entry, QuickBooks Pro, A/P, A/R, order filling, filing, posting, issued purchase order reconciliation, inventory control, ordering, answering phones (multi-line) customer service, maintaining records, document processing, processed orders, shipping, receiving, mixed automotive paint, quality control, and loading and un-loading trucks.

REFERENCES

Available Upon Request

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