Customer Service Front Desk
Resume:
Corrina Archuleta
Riverside, CA *****
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Wear house Associate
White Cap-Corona, CA
January 2024 to Present
• I am responsible for filling my daily orders using a forklift and stand up.
• I build pallets and seal them up for ship out next day.
• I am responsible for will calls and internal will calls at the customers expense. Server
13 Coins Restaurant-Vancouver, WA
November 2022 to November 2023
• Provided excellent customer service
• Present ordered choices in a prompt and efficient manner.
• Communicated effectively and efficiently with kitchen about allergies and concerns.
• Upsell seasonal dishes and cocktails.
• Helped co workers who needs assistance when i wasn’t busy. Food Expeditor/Server
Black Angus Steakhouse-Vancouver, WA
August 2020 to November 2022
• Responsible for facilitating kitchen orders
• Maintaining a clean kitchen throughout shift
• Handles plates that need to be re cooked or brought up in a timely manner
• Handles to go tickets. Making sure everything on ticket is in the to go bag with condiments and such else
• Keeping a good flow with servers and kitchen workers
• Excellent reading and communication skills
Front Desk/ House keeping
LVAC-Las Vegas, NV
January 2020 to August 2020
• Check in guest at the club, handle reservations for classes and day care area.
• Handle payments and first time guest paperwork.
• Report any concerns guests have about equipment and club issues.
• Answer club phone with proper telephone etiquette.
• Keep club clean and stocked up.
• Clean showers, sauna, and steam room using proper cleaning procedures.
• Keep up with laundry
Sales Cosmetics
Macy's seasonal cosmetics-Riverside, CA
October 2019 to December 2019
In charge of meeting personal sales goals and add on's to purchases. Cash handling, Computer skills and telephone operations. late night/ early morning store recovery.
• Responsible for retail sales
• Recognized as top salesperson for 2 months
• Responsible for selling cosmetic products
Lead Hostess
Buddy V's-Las Vegas, NV
June 2018 to February 2019
Supervision and training
● Answered phones politely and promptly, accurately recording and confirming ● Effective customer up-selling
reservations ● High-volume dining
● Made special accommodations for customers by collaborating with front of house ● Menu memorization staff to move tables and adjust seating ● POS System
● Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction
● Managed guest expectations by relaying information regarding hours, wait times and specials
● Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
Education
High school in General Studies
St. Louis
June 2009 to June 2013
Skills
• Phone Etiquette
• Upselling
• Mentoring
• Cash Handling
• Communication Skills
• Payroll
• POS
Certifications and Licenses
Forklift Certification
Contact this candidate