Customer Service Data Management

Farinaz Robatian

Tel: 647-***-**** Thornhill E-mail: *******.********@*****.***

Objective:

Detail-oriented and customer-focused individual seeking a position as a Cashier.

Skills

Proficient in cash handling and operating POS systems.

Excellent customer service skills with a friendly and approachable demeanor.

Strong communication skills, both verbal and written.

Ability to work efficiently in a fast-paced retail environment.

Detail-oriented with a focus on accuracy in all tasks.

Team player with the ability to collaborate effectively with colleagues.

Experience:

Treasury Accountant Aftab Network Mashhad, Iran 2017– 2023

Collection, compilation, data management, and interpretation of information.

Supervised and responsible for scheduling new personnel and directed new teams.

Strong background in cash management audits.

Account reconciliation.

Two accounting software.

Cashier Aftab Network Mashhad, Iran 2010– 2017

Processed transactions accurately and efficiently using cash registers and POS systems.

Handled cash, credit, and debit card transactions with precision, ensuring balanced cash drawers at the end of each shift.

Provided exceptional customer service by greeting customers, addressing inquiries, and resolving issues promptly.

Maintained cleanliness and organization of the cashier area, ensuring a pleasant shopping experience for customers.

Collaborated with team members to achieve daily sales targets and store objectives.

Sales Associate Bama Market Mashhad, Iran 2006– 2010

• Assisted customers in locating products, providing product information, and offering recommendations based on their needs.

Restocked merchandise on shelves and maintained visual presentation standards throughout the store.

Operated the cash register and processed transactions accurately, handling cash, credit, and debit card payments.

Participated in inventory management activities, including stock replenishment and periodic stock counts.

Collaborated with team members to achieve sales goals and ensure customer satisfaction.

Education

Bachelor of Science in Accounting Department of Accounting Payam Nour Mashhad, Iran

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