Quality Manager Lab

Quality minded with exceptional ability to create strong working relationships throughout all departments. Team player that brings many assets to the table. Authorized to work in the US for any employer.

Quality Lab Manager

Ventra /Flex-n-Gate, Evart MI

August 2022 to September 2023

Oversee Lab testing in order to produce precise data per customer requirements.

Monitor test procedures and data recording adhering to internal and TS 16949 standards

Collect and maintain statistical data

Oversee specific testing such as SPC’s, Gage R&R, Pull Testing, Shake testing, Environmental testing,

Update and maintain Lab SOP’s, manuals, work instructions and scope.

Responsible for Technician task delegation, coaching, training, safety, performance and corrective actions.

Oversee Lab scheduling requirements, hiring and planning.

Work closely with Quality Engineers, Manufacturing Engineers, Pre-launch Engineers, and office support personnel.

Conduct regular performance appraisals.

Manage Lab equipment and order supplies to ensure adequate resources are met for company testing capacities and requirements.

Create equipment work instructions and train Lab Techs on safe operation of all equipment.

Oversee and manage all documentation concerning Lab operations and testing.

Coordinate and work with Production to ensure all customer required testing is achieved.

Implement any additional processes that are value added.

Update or create work related published documents.

Understand and adhere to UAW union policies.

Monitor and approve overtime.

Manage 3 shifts to include 9 Lab techs and CMM operator.

All other duties and objectives assigned.

Foster teamwork and cohesiveness.

Quality Manager/Quality Engineer

J-star Motion - Cedar Springs, MI

April 2019 to July 2022

Achieved UL and Intertek certifications, manage all 3rd party audits, conducted internal quality audits.

Created and implemented a Quality Management System. (QMS)

Developed customer service department, initiated and trained existing CS personnel.

Respond to, analyze and resolve field complaints. Direct interaction with customer installers and end users.

Responsible for all PPAP requirements to include, FEMA, dimensional, risk assessment, process flow mapping, control plans, time studies and all other required objectives, environmental strategy,

Developed plant quality standards, SOP’s, Quality related Work Instructions, internal audits, quality traceability.

Troubleshoot problem areas and assist with problem-solving techniques to their resolution. Direct interaction with customer’s end users.

Created, published and manage all documentation for quality standards, process controls, work with new CI Engineer to help raise the bar!

Aid other departments with data on processes and waste. Accumulate quality related KPI’s for end of month reviews.

Developed and implemented incoming and finished product inspections, working towards continuous quality improvement.

Continually work to improve the effectiveness of the quality management system using the quality policy, quality objectives, audit results, analysis of data, corrective and preventive actions.

Developed new product roll out and assist with employee training concerning quality related objectives.

Developed and establish Lab testing initiatives to include initial Lab design and set up, developed strong working relationships with customer Quality counter parts. Not a BIFMA certified lab.

Assist with development of specific gages for production purposes to include out-sourcing and cost.

Developed and Initiated First Piece Inspection Program to include master parts, shop prints, parts retention.

Problem solved assembly/packaging issues. Created, implemented and manage internal Layered Process Audit System.

Quality Manager

Avon Plastics - Paynesville, MN

February 2015 to December 2018

Quality Department Manager directly responsible for company quality standards, policies and procedures at a composite deck manufacturing plant.

Oversaw material testing to include Melt Index, Density, IZOD, moisture and sieve testing. Provided analytics/data to production in relationship to lab test results.

Provided In-process analytics, Created/closed engineering test reports for product enhancement/development.

Highly involved with R&D, created new product specifications/audit/packaging procedures.

Implemented quality holds and release program,

Lead all 3rd party audits, managed ICC compliance program, directly involved in product warranty claims.

Conducted root cause analysis/corrective action reports/preventive action reports. (CAPA)

Managed product traceability program.

Provided analytics for continuous improvement.

Headed Scrap reduction committee.

Inspected incoming raw materials.

Quality Supervisor

Snak- King Corp - Freeport, IL

November 2013 to February 2015

Quality Control Supervisor responsible for lab/floor operations with 24 techs, 3 Leads.

Managed Batch Reports, Infinity software management, oil, salt and moisture testing.

Conducted positive control releases and reviewed HACCP paperwork.

Leader in GMP/Food safety compliance, served on safety committee.

Handled all customer complaints both proprietary and external accounts with direct contact to customers. Participated in off property customer visits.

Conducted pre-op/ department Inspections,

Key role in external/internal audits.

Conducted Root cause analysis/Corrective action/Preventive action plans (CAPA). Assisted R&D with new product development/roll out.

Additional duties included Sanitation supervision, Continuous Improvement committee.

Directly involved with training/coaching employees with focus on growth.

Served on many specific job-related inquiry/analytic committees.

Forklift certified

Northwood Institute, Midland MI

BA; Marketing

Attended on Track and Field Scholarship

Dear Madam or Sir

My name is Jay Jewell, and I am interested in the position you are offering. I have a strong work ethic and pride myself in a job well done. I am honest, motivated and have a positive self- image. My problem solving, and decision-making skills are both creative and innovative. I adapt well to the changing demands of a job and can reason and make objective driven decisions. I do not put limitations upon myself.

I work well with others in a team environment and accept assignments pleasantly. I am consistent in my working relationships and respect the rights and property of other people. My communication skills involve clear written and oral abilities.

I am precise and stay on task, I can change direction at a moment’s notice if needed.

I remain calm and exhibit self-control. I am assertive when necessary and accept responsibility. I observe all safety rules and strive to maintain a good work pace and production rate. I am committed to the job and show interest/enthusiasm.

I am dependable, reliable and with training can hit the floor running. I know I would be an asset to your company and invite the opportunity to discuss employment opportunities with you. Please contact me by either cell phone or email to set up a time and date to have a conversation.

I thank you in advance,

Jay Jewell

Cell # 231-***-****

Or 810-***-****

********@*****.***

Contact this candidate