CAROLYN STEELE
*** **** ******, ***********, ** *6354, 940-***-****, **************@*****.***
OBJECTIVE
Dedicated and focused Supervisor/ Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
EXPERIENCE
01/15/18 to Present Sheppard Inn Lodging Sheppard A.F.B, Tx
Maintenance Supervisor
Coordinates the installation, maintenance and repair work in buildings or large complexes.
Supervises a team of workers, regularly inspect sites, execute work as necessary.
Maintain equipment and assign workers to various projects.
Order parts and supplies
Inspect facilities periodically to determine problems and necessary maintenance.
Recruiting, supervising and training maintenance technicians.
Managing workflow.
Training new hires.
Creating and managing team schedules.
Coordinates with vendors and CE supervisor for supply and work orders
Control over writing and coordinating all form 332’s
Help with the logistic department on dealing with Supply.
Help with the logistic department on helping with vehicle maintenance.
Reporting to HR and senior management.
Evaluating performance and providing feedback.
Identifying and applying career advancement opportunities.
Helping to resolve employee issues and disputes.
Steps in and controls the duties of Operations Manager when needed due to management absents.
6/27/2017 to 1/15/18 Sheppard Inn Lodging Sheppard A.F.B, TX
Work Order Clerk
Take incoming calls for any maintenance issues
Redirect individual workers to accomplish unanticipated work orders
Adheres to work priorities and work sequences
Maintain work reports and records
Track and report progress on work order assignments
Oversees work progress to meet scheduled deadlines
Inspects lodging facilities, rooms, equipment, grounds, common areas, facilities
Ensure proper maintenance repairs are accomplished
Coordinate with outside contractors for repairs as needed
Maintain the lost and found program
Input data in DLS
Blocking & unblocking of rooms
Supervision to lodging maintenance workers
Ordering maintenance supply
Coordinate with other supervisors in different departments
6/05/2017 to 6/09/2017 Prime Pioneer (Truity Capital) Wichita Falls, Tx
Administrative Assistant (Temp.)
Assisted in daily administrative office duties for property management
Entered all incoming payments into Sidekick programs
Recorded all cash & checks into QuickBooks program
Made all deposits daily, handling in a large sum of financial expenses
Recorded and paid all incoming invoices daily through QuickBooks
Answered and directed all incoming calls to the appropriate employees
Greeted assisted all incoming clients
Assisted in Payroll for all contract labor employees
Issued out gas receipts for employees
Accounts payable on all incoming bids
8/18/2008 to 1/3/2017
Texas Energy Operations, LC
Wichita Falls, TX
OPERATIONS ACCOUNTING ASSISTANT
Managed the receptionist area, including greeting visitors and responding to telephone and in-person request for information.
Designed electronic file systems and maintained electronic and paper files.
Served as central point of contact for all outside venders needing to gain access to the building
Planned meetings and prepared conference rooms.
Dispersed incoming mail to correct recipients throughout the office.
Made copies, sent faxes and handled all incoming and outgoing correspondences.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Created daily and weekly reports
Received and distributed faxes and mail in a timely manner.
Managed daily office operations and maintenance of equipment
Created and maintained spreadsheets using Excel functions to develop reports and list
Sent out daily payroll reports
Worked with Production Explore/Field Direct Programs
Worked with Wolfe Pak Programs
Assisted in Human Resource for all New Employee paperwork and orientations.
Completing and filing all compliance paperwork with the Railroad Commission, etc.… Permits Completions Reports
Assisted in billing and coding process
Ordering all office supplies
5/15/1999 TO 11/30/2007
Gene’s Tasty Burger
Wichita Falls, TX
SUPERVISOR/WAITRESS/COOK
Opening and closing
Preparation of all food
Cooking
Waitress
Training all new employees
Running cash register
Answering all phone orders
Ordering supplies
Cleaning
4/15/1998 TO 5/10/1999
S.A.F.B Beauty Salon
Wichita Fall, TX
ASSISTANT MANAGER/COSMETOLOGIST
Opening and Closing
Bookkeeping
Banking Deposits
Hiring of new employees
All cosmetologist duties to do with hair service
Ordering of all supplies
Handling of customer complaints
Cleaning shop
HIGHLIGHTS
Microsoft Office Proficiency
Access Programs
Excel Spreadsheets
QuickBooks
Side Kicks
DLS
Mail Management
Meticulous attention to detail
Self-directed
Time management
Professional and mature
Dedicated team player
NexGen IT
ACCOMPLISHMENTS
Coordinated all department functions for team of 85+ employees
Planned and executed all aspects of major office move
Increased office organization by developing more efficient filing system and customer database protocols
Promoted to Operating Assistant after 13 months of employment
Promoted to Operations Accounting Assistant after 5 years of employment
Received a merit raise for strong attention to detail, exemplary customer service and team player attitude
Successfully planned and executed corporate meetings, lunches and special events for groups of 85+ employees and their families
Promoted to Detailed Maintenance Supervisor for 90 days
Certified Maintenance
Skills Training: Maintenance Employee Certificate
Completion of DAF Emerging Leader Course
Supervisor of the Quarter for 2019
General Managers Choice Award for 2021
Award for Civilian Achievement by Department of the Air Force
Top Facility Manager of the Year Award by SAFB Fire Department in 2021
Certificate of Appreciation by The Sheppard Inn for 2019
EDUCATION
1/4/22 THRU 2/4/22 AIR UNIVERSITY
Ira C. Eaker Center For Leadership Development Awards
oEmerging Leader Course
American Hotel & Lodging Associations
oCertified Maintenance Employee
oCompletion of Certified Hospitality Supervisor
Supervision
Leadership
Time Management
Effective Communication
Problem Solving and Conflict Resolution
Orientation and Training
Motivation and Team Building
Staffing and Scheduling
Improving Employee Performance
oAir Force Services Center, Training and Development Division
Lodging Operations 19-03 Course
10/06/2003 THRU 03/31/2005
American Commercial College
Wichita Falls, TX
COMPUTERIZED ADMINISTRATIVE ASSISTANT
Basic Accounting (Proprietorship)
Advance Computer Skills (Desktop Publishing)
Advance Computer Skills (Spreadsheets)
Advance Computer Skills (Databases)
Computer Literacy for Business
Electronic Communication
Proficiency in the Workplace
Office Keyboarding
Advanced Keyboarding/Word Processing
Transcription Keyboarding
1991 THRU 1992 HEADQUARTERS OF ACADEMY BEAUTY SCHOOL Minot, ND
COSMETOLOGIST
1983 THRU 1987 STRONG VINCENT HIGH SCHOOL/Magic City Campus Erie, PA / Minot, ND
HIGH SCHOOL DIPLOMA
REFERNECES:
References are available on request