Human Resources Social Media
Resume:
Tanova Robinson
North Charleston, SC *****
*******@*****.***
Authorized to work in the US for any employer
Work Experience
Human Resources Manager
The Greenery of Charleston - Charleston, SC
October 2021 to Present
• Advertise job openings across multiple channels (job boards, social media, etc.)
• Maintain employee retention
• Promote safety in the workplace
• Maintain employees files
• Conduct interviews
• Paylocity and Aspire knowledge
Benefits Coordinator
Benefitfocus - Charleston, SC
September 2021 to Present
• Serve as the first point of contact for customers over the phone. This include communicating benefit plan details, helping customers navigate through software, and helping to resolve any enrollment-related issues
• Accurately document each customer interaction in Salesforce
• Provide an accurate timeframe for issue
Human Service Specialist
MUSC - Charleston, SC
July 2011 to Present
*Provide leadership and assignments to coworkers
*Attend and participate in monthly meeting and additional training
* Supervise and insure assignments are completed at the end of every shift.
*Provide documentation to Charge Nurse and in EPIC.
* Provide short-term, acute crisis stabilization for a broad range of psychiatric disorders, bipolar disorder, major depression disorder, and substance abuse disorders
* The Adult Acute Care Unit, the Center for Drug and Alcohol (CDAP) Unit, Geriatric Care Unit (SCU), the Youth Unit, the Adult Emergency Department, and the Pediatric Emergency Department Human Resource Recruiter
Staff Zone - Charleston, SC
May 2021 to September 2021
Responsibilities as Recruiter:
• Advertise job openings across multiple channels (job boards, social media, etc.)
• Build and maintain relationships with local organizations
• Aggressively source talent and build a strong talent pipeline
• Attend job fairs and organize recruitment events
• Ensure workforce is paid correctly and efficiently; assist with payroll
• Maintain employee retention
• Promote safety in the workplace
Human Resources Assistant
Lenny Total Lawn Care, LLC - Charleston County, SC February 2020 to May 2021
• Maintains Human Resources Information System (HRIS).
• Runs monthly benefits reports for management.
• Monitors human resources workflow.
• Conducts new hire intake.
• Responsible for accurate preparation, completion, and tracking of employee forms, including PARS.
• Manages, monitors, and administers Family Medical Leave program.
• Prepares Exit Interview forms and sends to departing employees
• Works closely with the HR Manager to develop programs and systems.
• Prescreens applicants, interviews, conducts reference checks and provides human resources support in hiring decisions.
• Creates employee identification badges.
• Properly manages paid vacation and sick leave.
• Recruiting and Retention.
Program Specialist
Housing Authority City of Charleston - Charleston, SC July 2020 to February 2021
• Assist public housing resident in becoming independent and self- confident citizens.
• Recruit and manage volunteers and their community service hours.
• Organized individual and group activities.
• Assist with programs presentation and implementations. BRIDGE Addition Counselor
Kennedy Center Drug and Alcohol - Goose Creek, SC
March 2019 to July 2020
• Provide individual, family, and group counseling to youth.
• Assist with making positive lifestyle changes to enhance recovery
• Identify, coordinate, and monitor individuals needs to include home, school, and work Program Coordinator
MUSC - Moncks Corner, SC
May 2014 to November 2018
• Enhance Well Child Care Visit
• Provide home visits
• Plan and facilitate parents groups
• Provide information to families about community resources
• Make and assist families with referrals
• Meet with team to discuss caseload and PDSA
HR Intern- highly knowledgeable
• Worker's Compensation, FMLA, DHEC regulations, DOL, FLSA, Benefit Administration, Employee Relations.
• Professional effective verbal and written communication skills
• High level of organization & attention to detail
• Innate ability to resolve problems creatively and proactively
• Proven ability to work efficiently under pressure and meet deadlines with accuracy
• Ability to work with a diverse group of residents and staff
• Highly skilled in Microsoft application
• Ability to work independently/self-motivated
• High energy proactive work ethic
• Recruiting and Retention
Clinical Counselor
Institute of Psychiatry Star Ladson Day Treatment Center - Ladson, SC July 2005 to July 2011
• Work with at Risk Youth ages 5-14 years of are unable to maintain appropriate behavior within the academic setting
• Complete documentation on a daily basis on the progress of the individual behaviors throughout the day
• Conduct various groups and implements various interventions with families to assist the children in completing their home goal
• Attend meetings on a weekly to discuss the progress of clients within the group
• Conducts various groups and interventions with patients
• Performs a variety of routine activities to provide physical and psychological care to patients in the psychiatry department
• Ensures the safety and well-being of the patients while supporting the maintenance of a therapeutic milieu
Internship- Human Resources
MUSC - Charleston, SC
March 2010 to March 2011
• Advise hiring managers on selected competencies and interview questions.
• Partners with management to ensure diverse applicant pool, participates in hiring interviews and selections of employees.
• Support hiring activities by participating in interviews.
• Collects, analyzes, and provide data support of the investigation process. Partners with management to create employee performance improvement plans. Experience coaching managers and employees
• Ability to analyze current and historical data from multiple sources for trend analysis Demonstrated expertise managing spreadsheets; i.e. pivot tables, graphs, etc.
• Experience with HR policies and procedures interpretation. Experience with Kronos.
• Knowledge of HRIS programs: PeopleSoft, ADP Paye Xpert and/or ADP EZ Labor
• Knowledge of Human Resource practices and employment law Therapeutic Counselor
Carolina Youth Development Center - Charleston, SC May 2005 to November 2005
Serve as a role model to assist the youth with their development of acceptable habits and attitudes.
• Redirect youth when their behavior is not within the program standards.
• Assist young adolescents in career development
• Assist in connecting youth with community linkage
• Develop reports as needed in order to distribute to resources that request progress/ update on the youth.
Therapeutic Counselor
Carolina Children's Home - Columbia, SC
September 2002 to November 2004
• Documenting Progress on clients on a daily basis
• Provided 24/7 Crisis Management Support
• Implement various intervention within families to assist them overcome various issues that are within the home
• Complete monthly as well as quarterly reports
• Maintain communication with school officials
• Works with children and families in the home and the community, providing services on an intensive basis
• Utilizes effective listening skills to establish rapport with family members, provide emotional support and encouragement, and engage family members in the service process
• Models effective life skills with children and parents
• Involves children in positive recreational, entertainment, and educational activities
• Assists parents in implementing an effective behavioral management plan for their child or children
• Maintains communication with school officials and other authorities in a child's life to monitor the child's behavior and needs
• Assists parents and children in practicing effective communication, problem solving, and anger management techniques in their daily lives
• Provide 24/7 Crisis Management
• Complete Initial and Master Treatment Plans for each client
• Maintain mandatory record keeping and reports and follow established procedures in accord with the program, UMFS, DMHMRSAS, Human Rights Regulations, and DMAS.
• Produce a variety of reports, including intake reports, incident reports, quarterly reports, discharge reports, treatment plans
Education
Master of Arts in Human Resource Development and Management Webster University - Charleston, SC
August 2006 to May 2010
Master of Arts in Rehabilitation Counseling in Rehabilitation Counseling South Carolina State University
August 2004 to December 2004
Bachelors of Science in Therapeutic Recreation in Therapeutic Recreation Benedict College
August 1997 to May 2001
Skills
• Problem solver
• Excellent communication skills
• Excel (10+ years)
• Outlook
• Powerpoint
• Microsoft word
• Word
• Windows vista
• Time management
• Case Management
• Customer Service (10+ years)
• Documentation
• Data Entry
• Filing
• Organizational Skills (10+ years)
• Microsoft Excel
• Individual / Group Counseling
• Crisis Management
• Kronos
• Benefits Administration
• PeopleSoft
• Crisis Intervention
• Human Resources Management (10+ years)
• Social Work
• Medical scheduling (10+ years)
• Workers' Compensation
• Conflict Management (10+ years)
• Child & Family Counseling
• Recruiting (5 years)
• Behavioral Therapy
• Program Development
• Addiction Counseling (4 years)
• Behavioral Health
• Mental Health Counseling (10+ years)
• Cognitive Behavioral Therapy
• Behavior Management
• Group Therapy
• Meeting Facilitation
• Autism Experience
• Intake Experience
• Motivational Interviewing
• Administrative Experience
• Curriculum Development
• Tutoring
• Supervising Experience
• Employee Orientation
• Special Education
• Program Management
• Teaching
• Payroll
• Intake
• Classroom experience
• Google Analytics
• Project management
• Hotel experience
• Social media management
• Cleaning
• Vendor management
• Office manager experience
• Quality assurance
• Inventory control
• Negotiation
• Warehouse experience
• Manufacturing
• Management
• Performance management
• UltiPro
• Adobe Acrobat
• Analysis skills
• Workday
• Social media marketing (2 years)
• Public relations
• Talent Acquisition
• Marketing, Advertising & Public Relations (2 years)
• Microsoft Powerpoint
• Paychex
• Microsoft Office
• Workforce development (10+ years)
• Paylocity (2 years)
• HRIS
• Employee relations (5 years)
• Employment & labor law (10+ years)
• FMLA (5 years)
• ADP
• Succession planning
• Budgeting
• ATS
• SharePoint
• Analytics
• Data collection
• Quality management
• Maximo
• Microsoft Publisher
• Microsoft Access
• Team management
• Customer support
• Management
• Interviewing
• HR sourcing
• Computer networking
• Strategic PlanningStrategic Planning
Certifications and Licenses
CPR Certification
First Aid Certification
Professional In Human Resources
Senior Professional in Human Resources
SHRM Certified Professional
Associate Professional in Human Resources
Additional Information
SKILLS
Skills- Great at handling multiple tasks simultaneously and excellent communication skills both written and oral. Work well under pressure and able to meet tight deadlines. In addition I am skilled at Microsoft Word, Excel, Access, PowerPoint, Outlook, Windows Vista, Complex Problem Solver, Critical Thinking, and Time Management skills
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