Inside Sales Representative
Resume:
Justin Gardner
Sales and marketing specialist
Troy, NY 12182
*********@*****.***
Enthusiastic and dedicated worker with a history of 25+ years of always exceeding employers expectations and monthly quotas. Enjoys conversing with people and establishing a long-term loyal customer base. Persuasive communicator with strong communication skills to overcome objections, identify opportunities and build strong relationships. Authorized to work in the US for any employer
Work Experience
Inside Sales Representative
Richards Building Supply-Albany, NY
August 2022 to Present
I am the inside sales rep who is responsible for generating branch revenue via walk ins, or telephone calls. My day to day duties include preparing quotes for prospective clients for both the outside sales team and my prospective clients. I handle all receiving and billing invoices. I handle scheduling of deliveries and accounting to make sure all orders are paid. I’m also responsible for making a monthly quota in both new client applications and revenue goals. I also must be very organized in all the paperwork and filing systems to track all proposals and sales.
Client Service Representative
Solomon & Solomon PC-Albany, NY
October 2021 to Present
Position was as client service rep who handles the firms largest client in Capital One. Was responsible for all matters being taken care of promptly and correctly. I including handling daily, weekly,monthly reports as well as company goals. Also was in charge of handling any complaints, discrepancies or issues a client may have had.
Marketing and Sales
RMC marketing corp-Clifton Park, NY
October 2018 to October 2021
Third party sales liaison. I call on leads for different verticals to help companies boost their sales. Right now, we are working with many solar energy companies.My job is to get the person and or persons interested in the idea of possibly going solar as well as confirming they meet strict filters. Once that’s done, I bridge on a sales representative from the specific company in that area. Currently working with twelve different states, helping about eight solar companies. I consistently double the quota requirement to reach extra commissions.
Life Insurance Agent
NY Life Insurance-Latham, NY
February 2018 to May 2019
My primary task was to canvass for possible clients to sign up for health or life insurance. Using both as a means to financially help, protect, and insure individuals and families in case of any unforeseen health issues, accidents, or death.
Universal Representative
Time Warner Communications-Albany, NY
September 2016 to July 2017
12205
-Provided daily support to a wide range of a customer base for sales and service.
-Responsible for troubleshooting multiple customer service issues while rapidly resolving issues for irate customers, thinking critically in stressful moments.
-Exceeded sales and call quota on a daily basis.
Senior Customer Sales and Service Representative
Verizon Communications-Menands, NY
June 1997 to August 2015
12204
• Consistently generated additional revenue through skilled sales techniques.
• Was responsible for operating multiple computer and data systems during each call.
• Consistently surpassing Verizon's monthly goals, was one of the top 10 representatives in the Northeast out of 300+ representatives for 15 of the 18 years at Verizon.Winning multiple awards and trips including, Bahamas, Disney World, Mall of America, Montreal and many cash incentives for quarterly sales.
• Graded highly on customer surveys, always working through the customers issues quickly and professionally.
• Provided assistance with day to day operations of the sales department while focusing on the company's strategic goals.
• Responded to a wide range of issues including billing, setting up new service and changes to accounts in a timely manner.
Education
Bachelor's degree in Criminal Justice & psychology University at Albany - Albany, NY
September 1995 to September 1997
Associates in Criminal Justice
Schenectady Community College - Schenectady, NY
1995
Skills
• Customer Care (10+ years)
• CSR (10+ years)
• Call Center (10+ years)
• Customer Service (10+ years)
• Life Insurance (1 year)
• Sales (10+ years)
• Health Insurance (1 year)
• Salesforce (10+ years)
• Communications (10+ years)
• Insurance Sales (1 year)
• CRM Software (10+ years)
• Sales Management (2 years)
• Cold calling (5 years)
• Accounting (Less than 1 year)
• Hospitality (4 years)
• Computer skills (10+ years)
• Data entry (10+ years)
• Door-to-Door Experience (2 years)
• Telemarketing (3 years)
• B2B Sales (1 year)
• Help Desk (5 years)
• Communication skills (10+ years)
• Computer literacy (10+ years)
• Microsoft Excel (2 years)
• Computer operation
• Marketing
• Inside Sales
• Warehouse experience
• Shipping & receiving
• Microsoft Office
• Negotiation
• Hand tools
• Remodeling
Certifications and Licenses
NY State health and life insurance license
December 2018 to December 2020
License to sell health and life insurance
Driver's License
Additional Information
I have both education and experience. Including twenty three (23 ) years of exceptional sales performance as both a representative and manager. Ideal for any indoor, outdoor sales position. Have experience in all types of sales from indoor call center, to cold calling and door to door.
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