Deatrice Simmons
Charlotte, NC *****
*********@*****.***
Profile of Qualifications
Top performer with exceptional communication and public relations skills outstanding records of achievement coupled with effective leadership procedures. Energetic and assertive, skilled at coordinating multi-faceted operational tasks
Work Experience
Administrative Assistant
Deatrice Tax & Services – Charlotte, NC
January 2020 to present
Answering calls
Inputting data into software
Issuing out payments to clients
Submitting W2’s for clients
Amending taxes for clients
Notating official documents
Remote Benefit Verification Specialist
Randstad (Caremext) – Charlotte, NC
November 2021 to February 2022
Verify patient benefits on behalf of providers
Making outbound calls to payers/insurance
Input data into Patient Plus System
Making sure all patients insurance verified before schedule appointments
Benefit Verification Specialist
AmerisourceBergen with Lash Group - Charlotte, NC
November 2020 to February 2021
Verify patient benefits on behalf of providers
Making outbound calls to payers/insurance
Input data into Patient Plus System
Making sure all patients insurance verified before schedule appointments
ICD-10
Customer Service Representative
Consumer Cellular – Pheonix, AZ
January 2019 to January 2020
Answering inbound calls
Setting up new accounts
Reinstate/Cancel accounts
Taking payments
Troubleshooting devices
Optometric Tech
Dr. K Hampton Walmart Vision Center – Dallas, GA
January 2016 to December 2018
Answering phones, greeting customers, and checking in patients
Running insurances
Dispensing contacts & glasses
My Vision Express (System)
Pretesting on Tonometry, Autorefractor, Visual Field and Fundus Photography
Administrative Assistant/In house Sales/Warehouse
Diamond Distributor - Atlanta, GA
May 2014 to December 2015
Answering multiple phones lines
Input inventory and closing out invoices
Maintain accounts shipping/receiving
Pulling orders and delivering to customer
Reaching out to customers with outstanding invoices
Billing customers credit cards, checks once order been delivered
Once checks issued ran into remote online deposit system
Daily cash bank deposits
Education
Associate in business management/administrative
Bryant & Stratton College (April 2012)
Skills
Microsoft office Word
Excel and PowerPoint
Office skills
DDI System
Outlook
Public Relations
Insurance Verification
Benefit Administration
Typing
ICD-10
Recruiting
Negotiation