Customer Service Quality Control
Resume:
Coty Reech
Knowledgeable yet teachable.Aim to be a asset not a liability.
Alexandria, LA 71301
******@*****.***
Serve safe certified.alcohol Parish licence current. Willing to relocate: Anywhere
Authorized to work in the US for any employer certified in Customer Service And computer Fluency.Ten years experience working with the public.
Authorized to work in the US for any employer
Work Experience
Voter Commissioner Supervisor
Rapides Parish Clerk Office-Alexandria, LA
May 2020 to Present
Verify voter info.Open and close vetin poll station,turn in voting ballots,set up voting station,register voters fix voter info if need be etc
Federal Employee Cenus
Untited States Census Bureau-Alexandria, LA
May 2020 to Present
I am an enumerator supervisor meaning I perform quality control.make contact physical or via telephone etc update the correct in the system.vadrify other hours etc Asst. Store Manager
Hibbett Sports-Alexandria, LA
May 2018 to May 2020
Orders,checking merchandise into system,opening and closing the store, balancing till,oversaw five employees corrected employees time and performed great customer service made company bank runs to make deposits and receive change for the store trained employees set up wifi set up new credit card machine and electronic pin pad etc.
Cracker Barrel Server
Restraunt-Alexandria, LA
April 2016 to June 2018
I worked as a server,cashier,host,prep cook,line cook sticker etc .I always tried to work wherever needed in the restaurant.took orders,put orders in ran food and did side work etc Buffalo Wild Wings Server
Buffalo Wild Wings-Alexandria, LA
January 2014 to May 2016
Worked as a server,host,to go person took orders put orders in ran food performed quality control.took Togo ordered made change for other employees checked other employees side work before their shift ended trained other employees was the veteran closer. Customer Service Representative
Dillards
February 2010 to March 2016
I worked n the customer service dept.made orders online n via gone etc.mark dwn prices ...opened credit apps daily
Medical Office Administration
Dr bruce craig
May 2007 to June 2013
I worked with the Dr. Verified instance. Prepped patients gave shots. Gave flu vaccines.made referral appt etc
Healthy Steps
Food Services of America-Pollock, LA
February 2002 to March 2009
Took vitals signs gave flu vaccines verification of insurance private and state made referral appt made specialty appt faxed answered phone made appointments keep a electronic and paperwork log of patients.worked alone with the Dr six days a week.when the office normally had three workers.che ked patients in the system.opened and closed the office also have a letter of recommendation. Education
High school diploma
Skills
• Customer Service (10+ years)
• CSR (10+ years)
• Customer Care
• Customer Support
• Call Center (5 years)
• Writing skills (7 years)
• Communication skills (10+ years)
• Restaurant experience (10+ years)
• Food safety (10+ years)
• Food service (10+ years)
• Medical Office Experience
• Experience Administering Injections (2 years)
• Patient Care (10+ years) (10+ years)
• POS (10+ years)
• Serving (10+ years)
• Social media management
• Hotel experience
• Vital Signs
• Medical Records (5 years)
• EMR Systems
• Triage
• Laboratory Experience
• Food handling
• Upselling
• Time management
• Sales (10+ years)
• Culinary experience
• Micros POS
• Food industry
• Cashiering
• Kitchen experience
• Basic maths
• OpenTable
• Certified customer service and computer fluency (10+ years)
• Supervising experience (7 years)
• Public speaking
• Program development
• Public health
• Data collection
• Marketing
• Volunteer management
• Project management
• Data Entry
• Microsoft Word (5 years)
• Food Preparation
• Banquet Experience
• Kitchen Management Experience (5 years)
• Cooking
• Front desk
• Customer service
• Cash handling
• Hospitality
• Cash register
• Social media management
• Food preparation
• Food handling
• Kitchen management
• Telephony
• Childcare
• Computer networking
• Communication skills
• Grocery store
• Driving
• Forklift
• Basic math
• Conflict management
Certifications and Licenses
ServSafe
Food Handler Certification
Certified Medical Assistant
CPR Certification
Driver's License
Class D
Certified Bookkeeper
HVAC Certification
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