Customer Service Security Guard

JAIDEEP SINGH

578-***-**** / *************@*****.***

PROFESSIONAL PROFILE:

Customer service specialist with extensive experience in managing inquiries, resolving complaints, training staff, and optimizing processes to achieve high satisfaction rates and operational efficiency. I am characterized by a robust work ethic and high energy. My professional approach is detail-oriented, and I am recognized for being reliable, friendly, and adept at swiftly mastering new concepts and skills. EDUCATIONAL QUALIFICATION:

• Diploma of justice studies / law enforcement in bow valley College

• Certificate of administrative professionals from Portage College

• Diploma computer application from G.N.D.U Amritsar

• Certificate course of French module one

WORK EXPERIENCE:

XA.Security static supervisor

Dynamic supervisor with proven problem-solving skills and quick thinking, adept at leading teams to achieve operational excellence. Consistently produces detailed reports to drive informed decision-making and process improvements. XA.Security static security

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Excelled in maintaining a secure environment at Stamped Fair events, demonstrating proficiency in risk management and crowd control.

Complete security solutions Inc. Event security Excelled in maintaining a secure environment at Stamped Fair events, demonstrating proficiency in risk management and crowd control.

Training & Certificates:

• Valid Alberta Security Guard Licence.

• Multilingual: English/ Punjabi/ Hindi.

• Current Standard First Aid, Cardiopulmonary Resuscitation (CPR) Level 'C', and Automated External Defibrillator (AED) certification.

• Basic Life Support in class Training.

• SellSafe and ProServe Certificate.

• Proficiency with Microsoft Office (Outlook, Word, and Excel) and Internet Explorer.

• WHMIS Certificate and Event Pre-Screening In class Training.

• Effective Communications.

• Report Writing.

• Note taking.

• Narcan / Naloxone in class training.

Contact this candidate