Personal Assistant Customer Service
Resume:
*Cheryl Lewis
Columbia, SC *****
***************@*****.***
Work Experience
Teacher/Cook
Kinder Academy, Inc - Columbia, SC
October 2019 to Present
Responsible for teaching 1-2 year old toddlers the basics: ABC's, 123"s, Colors and shapes. Also taught students how to share.
Teacher/Cook
Kinder Academy, Inc - Columbia, SC
October 2019 to Present
Responsible for teaching the students the basics such as ABC's,123"s, Colors, and shapes.
• Prepared meals and took into account customer food allergies Daycare Attendant/Cook
Victory Learning Academy - Columbia, SC
February 2019 to October 2019
Responsible for 3 month-1 year olds.: preparing meals for the center,as well as changing and feeding them, had reading and singing during Tummy-time. taught toddlers the basics such as abc's 123's, singing the alphabet. Cleaned work areas daily and disposed of trash. Caregiver/Personal Assistant
PrivateClients - Columbia, SC
October 2017 to February 2018
Prepared meals, did laundry, responsible for grocery shopping, accompanied clients to appointments,made sure they took their medication
PCA Personal Care Assistant
Moore Home Health Care - Emporia, VA
July 2016 to October 2016
1. Bathed an dressed clients, prepared and fed clients, cleaned work area, changed bed linen, wash dishes wash bed linen an clothes.
Education
Associate in Business Administration
McKendree University - Radcliff, KY
September 1990 to August 1993
Some college
Skills
• Personal Assistant Experience (Less than 1 year)
• Senior Care
• Home Care (10+ years)
• Cooking (10+ years)
• Caregiving
• Cooking
• Home Care
• Cleaning Experience (5 years)
• Caregiving
• Laundry (4 years)
• Personal Assistant Experience (Less than 1 year)
• Food Preparation (10+ years)
• Meal Preparation (10+ years)
• Restaurant Experience (6 years)
• Hotel Experience
• Basic Math
• Food Service (10+ years)
• Hospitality (10+ years)
• Customer Service (5 years)
• Catering (4 years)
• Hospital Experience
• Cashiering (7 years)
• Kitchen Experience (10+ years)
• Dementia Care (1 year)
• Nursing
• Patient Care (10+ years)
• Hoyer Lift (Less than 1 year)
• Alzheimer's Care (Less than 1 year)
• Toddler Care (10+ years)
• Vital Signs (10+ years)
• Microsoft Word
Certifications and Licenses
driver's license
Cook
November 2014 to November 2019
Prepped all the fruits and vegetables, assist cooks when needed,baked cookies and desserts, served on the line during meals
CPR Certification
May 2014 to Present
First Aid Certification
May 2014
CPR Certification
First Aid Certification
Assessments
Customer Service — Proficient
September 2020
Identifying and resolving common customer issues.
Full results: Proficient
Sales Skills — Familiar
September 2020
Influencing and negotiating with customers.
Full results: Familiar
Work Style: Reliability — Completed
September 2019
Tendency to be dependable and come to work.
Full results: Completed
Call Center Customer Service — Completed
August 2020
Applying customer service skills in a call center setting. Full results: Completed
Data Entry: Accuracy — Familiar
September 2020
Entering data quickly and accurately.
Full results: Familiar
Verbal Communication — Proficient
September 2020
Speaking clearly, correctly, and concisely.
Full results: Proficient
Active Listening — Completed
September 2020
Actively listening and appropriately responding in conversations. Full results: Completed
Customer Focus & Orientation — Familiar
September 2020
Responding to customer situations with sensitivity. Full results: Familiar
Food Service: Customer Situations — Familiar
September 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Familiar
Scheduling — Completed
September 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed
Outside Sales — Completed
September 2020
Understanding and responding appropriately in sales scenarios, and performing common sales calculations.
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• I have experience as a Cook have worked at Fort Jackson in Nursing Homes,USC and catering for them as well.
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