Customer Service Production Line
Resume:
JOHNNY L. BELLAMY
**** ****** ******, *********, ** 21207 · 443-***-****
**********@*****.***
To obtain a career within a company where I can present my outstanding customer service skills and experience in support of attaining and satisfying company goals.
EXPERIENCE
2023 – JANUARY 2024
CONTRACTOR, BLACK & DECKER (Randstad temporary Staffing)
OPERATED ASSIGNED MACHINERY
SET UP MACHINES TO START A PRODUCTION CYCLE
CONTROLLED AND ADUSTED MACHINE SETTINGS
OPERATED MACHINES WITH ATTENTION TO DETAIL AND SAFETY STANDARDS
LOADING PACKAGES ON PRODUCTION LINE
ACCURATELY COUNTED PARTS TO ENSURE CUSTOMERS RECEIVE QUALITY PRODUCTS
BAGGED COUNTED PARTS AND PLACING THEM INTO CORRECT BOX ON THE ASSIGNED PRODUCTION LINE.
2021 – 2023
FREIGHT ASSOCIATE, Home depot
PERFORMED MANUAL LABOR TASKS SUCH AS LOADING AND UNLOADING TRUCKS
SECURED CARGO WITH STRAPS, BANDING, SHRINK WRAP AND OTHER MATERIALS AS NEEDED.
MAINTAINED RECORDS OF SHIPMENTS AND DELIVERIES.
UNPACKED BOXES, ORGANIZED INVENTORY AND LABELED BOXES FOR STORAGE.
SCANNED OVERHEAD PRODUCTS FOR SHELVING
2019 –2023
SALES, GMC Wilkins/Subaru
SHOWCASE DEALERSHIP VEHICLES AND EXPLAIN THEIR FEATURES AND WARRANTIES TO CUSTOMERS
ANSWER CUSTOMER QUESTIONS ABOUT CARS, FINANCING AND PURCHASE PROCESS
ACCOMPANY CUSTOMERS ON TEST DRIVES, COLLECTING LICENSES AND DOCUMENTATION
NEGOTIATE CAR PRICES AND TRADE-IN VALUES FOR CUSTOMERS’ VEHICLES
FOLLOW-UP WITH PAST CUSTOMERS TO ENSURE THEY ARE SATISFIED
2016 – 2018
OPTICIAN, Katzen Eye care center
INTERPRETED PRESCRIPTIONS WRITTEN BY OPHTHALMOLOGIST
COLLECTED EYE MEASUREMENTS INCLUDING CORNEAL WIDTH AND THICKNESS
ASSISTED CLIENTS WITH THE SELECTION OF APPROPRIATE EYEGLASS AND LENSES BASED ON PRESCRIPTION INSURANCE COVERAGE AND AESTHETIC CONSIDERATIONS
REPAIRED BROKEN FRAMES
CREATED WORK ORDERS FOR LAB TECHNICIANS TO ENSURE DELIVERY OF THE PROPER LENSES
EDUCATED CLIENTS ON PROPER EYEGLASS CARE
TRACKED ORDERS, PRESCRIPTIONS AND INVENTORY
COLLABORATED WITH INSURANCE COPANIES TO ENSURE PAYMENT FOR SERVICES AND MATERIALS
2011 – 2016
MANAGER, BJ Mallards bar
PROVIDED CUSTOMER SERVICE BY ASSISTING CUSTOMERS WITH THEIR PURCHASES AND ANSWERING QUESTIONS ABOUT PRODUCTS OR SERVICES OFFERED
ENSURED PRODUCTS WERE STOCKED
ENSURED ALL LIQUOR STORE EQUIPMENT WORKED PROPERLY
CLEANED BAR AREA
1992 – 2009
OPTICIAN/LAB ASSISTANT, pearle vision
COORDINATED FRAMES WITH FACILA AND EYE MEASUREMENTS AND PRESCRIPTION
RECOMMENDED LENSES AND COATINGS ACCORDING TO PATIENT NEEDS
ORDERED AND FABRICATED LENSES ACCORDING TO PATIENTS PRESCRIPTION
ASSEMBLED EYEGLASSES/INSPECTED EYEGLASSES ENSURING THEY MET A HIGH STANDARD
COLLECTED EYE MEASUREMENTS INCLUDING CORNEAL WIDTH AND THICKNESS
ASSISTED CLIENTS WITH SELECTION OF APPROPRIATE EYEGLASSES AND LENSES
ADJUSTED AND FITTED EYEGLASSES TO ENSURE PROPER FIT
EDUCATION
JUNE 1986
ECONOMICS, COMMUNITY COLLEGE OF BALTIMORE COUNTY
Earned 35 credits toward A.A.
JUNE 1985
DIPLOMA, North Western High School
SKILLS
Microsoft Word
Excellent customer service
Proficient written and oral communication
Type 45 wpm
REFERENCES
Given upon request
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