Financial Services Public Relations
Resume:
NEMATA KABBA
Washington DC ***** 505-***-**** *******@*****.*** www.linkedin.com/in/nemata-kabba-034aa82a9
Marketing Knowledge & Skills
Consumer Behavior
Integrated Marketing Campaigns
Relationship Building
Sales & Promotions
Financial Services
Google Docs
Detail Oriented
Problem Solving
Competitive Analysis
Product Lifecycle Management
Small Business Marketing
Public Relations
Data Analysis using Tableau
Microsoft Office 365
Decision Making
Communication
Crisis Management Plans
Marketing Research Methods
Data Collection & Analysis
Questionnaire Design
CRM with Salesforce
Auditing
Risk Management
Beginning level French/Krio
PROFESSIONAL EXPERIENCE
OPENLANE, Elkridge, MD
Relationship Associate Mar 2023-current
Develop a thorough understanding of AFC policies, processes, and procedures related to loan processing
Understand and operate within compliance of all applicable laws and codes for their assigned geographic area
Communicate with clients to gain in-depth understanding of client service needs
Prepare presentations for client pertaining to both ongoing performance and services new business opportunities
Process credit application for potential new clients and credit line increase for current clients
Responsible for onboarding for new clients and updating current clients on any policies and procedures update
Communicate across the organization to promote growth, manage risks, and resolve issues
Support marketing efforts through pitches, proposals, presentations, and other marketing materials to clients
Continuously stay up-to-date on industry treads and best practices in marketing
Coordinate and attend industry events and trade shows
Perform other internal tasks as may be necessary including client’s portfolio and financial reports
FNC Title LLC, Rockville, MD
Settlement Assistant/Title Closer July 2021-Nov 2022
Prepared settlement statements, closing disclosures, and all escrow documentation according to state and/or federal regulations
Collaborated with lenders, realtors, and attorneys to gather information prepare and deliver the closing disclosure
Analyzed and audited data to accurately prepare closing documents to ensure a smooth closing
Assessed situations/issues to successfully resolve in a timely manner
Meets performance requirements for volume, quality, and timeliness
Maintaining accurate records of settlement negotiations, agreements, and correspondence for documentation and reporting purposes.
Providing administrative and logistical support to attorneys, claims adjusters, or settlement specialists throughout the settlement process.
Giant Delivery, Hanover, MD
Operations /Human Resources Support staff May 2020-Jul 2021
Ensured associate’s scanner are coded correctly in the system for accurate productivity rating
Utilized the Kronos Time Management System to monitor and elevate associate attendance
Created reports, analyze, and interpret data as needed
Ensured that all associates are aware of and adhering to all food safety and workplace safety policies and practices
Partner with Operations and Transportation leaders to focus on increasing associate engagement and retention
Assisted in the creation and implementation of training programs
Supported staffing initiatives through interviews, New Hire and Benefits Orientation, and onboarding
Maintained personnel files and databases (I-9, DOT, employee files, etc.)
Brainstormed and create associate’s events that includes diversity and inclusion
Provided support to the HR department to implement new and updated policies
NEMATA KABBA
Washington DC 20007 505-***-**** *******@*****.*** www.linkedin.com/in/nemata-kabba-034aa82a9
Vericast- Hanover, MD
Multimedia Marketing Representative Feb. 2016-May 2020
Develop and implement marketing strategies to promote our client products or services, targeting specific customer segments and markets.
Create and manage marketing campaigns across various channels including digital, social media, print, and events.
Build and maintain relationships with key stakeholders, such as customers, media outlets, vendors, and partners.
Monitor and analyze marketing campaign performance, providing regular reports and recommendations for improvement to our clients.
Work closely with the creative team to develop captivating marketing materials, including advertisements, brochures, and online content.
Created email blast content, resulting in outreach to over 30,000 people in our target market.
Analyzed sales numbers for performance reviews, reporting on orders, quotes, meetings, opportunities, and leads.
Recommended policies, conducted market surveys, and evaluated potential areas for new development, industrial affairs, and trade show participation.
Worked directly with customers assisting in sales, resolving problems, and ensuring the maintenance of productive customer relations.
Assisted editor with materials for monthly magazine by staying informed on current events in local communities
Provided training and support to new staff on company’s database, policies, and procedures
NoorMax Marketing Inc., Gaithersburg, MD
Human Resources Manager Aug. 2015-Jan 2016
Manage the staffing process, including recruiting, interviewing, hiring, and onboarding
Ensure job descriptions are up to date and compliant with all local, state, and federal regulations
Ensure the organization’s compliance with local, state, and federal regulations
Partner with management to ensure strategic HR goals are aligned with business initiatives
Analyze trends in compensation and benefits
Design and implement employee retention strategies
Assess training needs to apply and monitor training programs
Nurture a positive working environment
Provide analytical and well-documented daily, weekly, and monthly reports to the rest of the team
Responsible for the overall appearance of the office
American Classic Agency, Fulton, MD
Financial Services Consultant/Agent Feb. 2015-Dec. 2017
Design and implement effective marketing strategies to sell new insurance contracts or adjust existing ones
Contact potential clients and create rapport by networking, cold calling, using referrals
Collect information from clients on their risk profiles in order to offer them the proper solution
Assist clients with scheduling medical appointments that are required for insurance policy compliance
Monitored and manage the client’s account by doing a quarterly check in for any life event changes
Retain continuous awareness of transactions, sales and terms and keep relative records
Assisted with recruitment
NEMATA KABBA
Washington, DC 20007 505-***-**** *******@*****.*** www.linkedin.com/in/nemata-kabba-034aa82a9
EDUCATION –
Masters in Integrated Marketing Communications
Georgetown University May 2024-Current
Bachelor of Science in Business Administration
University of Phoenix, Jan 2023-Mar 2024
Bachelor of Science in Business Management
Duquesne University of Holy Spirit, Pittsburgh, PA Jan. 2011-May 2012
George Mason University, Fairfax, VA Aug. 2009-Dec. 2010
Northern New Mexico College, Espanola, NM- Jan. 2008-May 2009
Professional Associations and Affiliations
The National Society Leadership and Success
American Marketing Association
Certifications-
Maryland Insurance Administration
Health and Life Producer Licenses
The National Society Leadership and Success
Advanced Leadership Certification (2024)
LinkedIn Learning
Conflict Resolution Foundations (Mar 2021)
Efficient Time Management (Mar 2021)
Excel Quick Tips (Feb 2021)
How to Be a Good Mentee and Mentor (Aug 2020)
How to Effectively Deliver Criticism (Aug 2020)
Leadership Fundamentals (Sep 2020)
How to Proactively Manage Conflict as an Employee (May
Listen to Lead (Mar 2021)
Managing for Results (Mar 2021)
Tasks in Microsoft Teams: First Look (May 2021)
Awards and Achievements
President’s List
Dean’s List
Milestone Sales Award
Most New Accounts Award
Franklin Award
Meritorious Honor Award
Published Poet
Volunteer Services
Maryland Food Bank
Africa Community Services
Day Break Ministries
Turner’s Foundation
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