P C Part-Time

Stephanie Sterling

Houston, TX ***** 281-***-**** ***************@*****.***

Professional Summary

Experienced and dedicated professional with a diverse background in administrative support, customer service, inventory management, and food service supervision. Proven ability to manage inventory, resolve customer issues, and ensure smooth operations in both corporate and food service environments. Adept at handling multiple tasks efficiently, providing excellent customer service, and maintaining organized records. Seeking a position as a Food Service Representative to leverage my skills in a dynamic and customer-focused setting.

Career Summary

Merchandise Inventory Specialist Lowe's Home Improvement Corporate - Houston, TX

August 2022 – Present

·Inspect returned, refused, or canceled merchandise at the delivery terminal.

·Reschedule customer deliveries, offering discounts for minor mistakes.

·Resolve issues with the delivery team or customers.

·Process refunds, cancellation requests, and exchanges.

Administrative Assistant Loving Care - Houston, TX October 2021 – Present

·Manage intake and record-keeping tasks.

·Perform filing, data entry, and front desk duties.

·Maintain accurate and organized records.

·Support daily administrative functions efficiently.

HR Administrative Assistant Global Security Associates - Houston, TX

February 2020 – January 2022

·Answered and redirected calls, managed email inquiries.

·Scheduled appointments and managed diaries.

·Handled payroll submissions and data entry.

·Provided comprehensive administrative support.

Receptionist/Office Assistant No More Victims Inc. - Houston, TX June 2013 – December 2021

·Coordinated and organized events and outings.

·Managed multi-line phone systems.

·Booked appointments and handled personal events.

·Provided administrative and logistical support.

Amazon Fulfillment Associate Amazon - Houston, TX September 2020 – December 2020

·Scanned and sorted packages for shipment.

·Ensured timely and accurate package dispatch.

·Maintained warehouse organization.

·Supported fulfillment operations efficiently.

Cashier/Customer Service Walmart - Houston, TX November 2017 – February 2020

·Greeted and assisted customers with purchases.

·Sorted and restocked items in the correct departments.

·Maintained a clean and organized retail environment.

·Provided excellent customer service.

Security Guard Contemporary Services Corporation - Houston, TX May 2017 – September 2019

·Maintained a safe environment for tenants.

·Secured exits and entries.

·Conducted searches and seizures as necessary.

·Ensured compliance with safety protocols.

Shift Supervisor Pinks Pizza - Houston, TX December 2015 – October 2017

·Led a team to deliver excellent customer service.

·Trained staff on new procedures and guidelines.

·Oversaw food preparation and service operations.

·Ensured smooth shift performance from start to finish.

Server/Cashier Party Staff November 2014 – June 2015

·Served food at events such as weddings.

·Provided attentive and courteous service.

·Supported event setup and cleanup.

·Enhanced customer service skills.

Administrative Assistant/Receptionist Speak EX June 2013 – July 2014

·Sent invoices and handled billing.

·Answered phones and managed files.

·Prepared staff client lists.

·Utilized math and communication skills for billing tasks.

Education

Associate in Accounting May 2018 Houston Community College – Houston, TX

Certifications and Licenses

·CompTIA Security+

·TABC Certified

·Guard Card

·Bartender License

·Food Handler Certification

Areas of Expertise

·Microsoft Office Proficiency

·Event Coordination

·Food Service Proficiency

·Customer Service Expertise

·Inventory Management

·Human Resources

·Team Leadership and Collaboration

·Proficient in Verbal and Written Communication

·Administrative Support

·Accounts Payable

·Dispatching

·Warehouse

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