Customer Service Representative
Resume:
Jacklyn Hammons
Customer Service
Woodhaven, MI *8183
***************@*****.***
Over 25 years of customer service experience, which includes ten years of owning and operating my own cleaning business. I have extensive experience in customer service, scheduling, invoicing, money handling, and book keeping skills. I am very motivated and dependable. Authorized to work in the US for any employer
Work Experience
Customer Service Representative
NC SERVO TECHNOLOGY - Westland, MI
October 2022 to Present
Answering phones transferring calls to appropriate departments. Customer service, research & creating estimates & quoting customers, sales, processing orders etc. Office assistant
Detroit Homes 4 less - Lincoln Park, MI
May 2021 to September 2022
Customer service, payroll, invoicing customers answering phones, communicate with clients Property Management Assistant
KABBANI Management - Dearborn, MI
March 2022 to July 2022
Answering phones, assisting tenants with work orders, scheduling work orders and property viewings, assigning work orders to vendors. Following up with vendors on status of work orders. Registering rental properties with the city of Detroit Scheduling city inspections, scheduling section 8 inspections Housekeeping
Do All Cleaning Services - Alden, MI
January 2010 to May 2022
Owner/ Operator
Clean homes and vacation cottages.
Responsibilities include communication with clients to find out their needs and expectations. Estimating costs, invoicing clients, hiring and overseeing cleaning help. Answering phones, Scheduling and payment to employees. All aspects of cleaning homes/cottages and follow all aspects of Covid 19 recommendations from cdc guidelines.
Education
High school diploma
Mancelona High School - Mancelona, MI
September 1994 to June 1997
Skills
• Cleaning
• Computer skills
• Commercial cleaning
• Clerical Experience
• QuickBooks
• Bookkeeping
• Office Management
• Customer service
• Property Management
• Section 8
• Property Leasing
• Communication skills
• Accounts Payable
• Microsoft Office
• Residential Cleaning
• Fair Housing Regulations
• Human Resources
• Accounts Receivable
• Microsoft Excel
• Marketing
• Microsoft Outlook
Contact this candidate