Customer Service Engagement

Elizabeth Savann

Email: ***************@*****.***

Phone: 702-***-****

Address: **** ******* **** **.

Summary

Dependable, understanding, smart, and patient graduate who is willing to learn and expand my knowledge. Four years of experience in the culinary industry. Skilled in customer service and increasing customer engagement.

Experience

Jan. 2021-Current Panda Express

-Provided excellent customer service by handling customer requests and complaints. Made sure customers left feeling satisfied.

-Cash handling and Point of Sale (POS) system, handled money, processed transactions, and operated POS systems.

-Teamwork and collaboration, discussed topics to better the overall environment, safety, and procedures. Maintained positive attitudes throughout the work day to achieve better results

-Problem solving by handling customer complaints, issues or challenges that arose during my shifts. Took care of customer order and food preparation errors

-Leadership skills, provided and shown new hires how to manage and upkeep the store as well as give tips to help better themselves. ㅡ

Skills ● Communication

● Problem-solving

● Teamwork

● Cash handling

● Customer service

● Research skills

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Education East Career Technical Academy

August 2018 - May 2022, 6705 Vegas Valley Dr

-Culinary Arts program

-Graduated 2022

-3.5 gpa

College of Southern Nevada

August 2022 - Current, 3200 E Cheyenne Ave

-Psychology Major

-Current gpa: 3.0

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References Paul Zdanis: *******@**.****.***

Selena Tsai: 702-***-****

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