Customer Service Team Members

Phone:754-***-****

Email: *****************@*****.***

Sha ’stella Graham

— = —

Driven and customer-focused professional June 2015-June 2017

with 6+ years in providing exceptional Stocker

customer service and building strong TJ. Maxx

client rections pecwiig aicustomer: ¢ Efficiently restocked merchandise on store

service ud ie LO) uulize;my/ strong . . shelves, ensuring a well-organized and visually

communication and problem-solving skills appealing sales floor.

to ensure client satisfaction and

contribute to company success. * Maintained accurate inventory records, tracked

stock levels, and reported low stock to

management.

Es Es

* Collaborated with team members to meet

September 2023- © Creativity stocking goals and respond to customer inquiries.

Current * Customer Service

Georgia Technical ; February 2017 - July 2017

College * Time Management Receiving Associate

¢ Critical Thinking Marshalls

7 : ¢ Received and inspected incoming shipments,

* Attention to Detail verifying the accuracy of contents and ensuring

* Organization items met quality standards.

% F

Eroblemsolving * Managed the organization and storage of

Teamwork received goods in the stockroom, optimizing

space and accessibility.

¢ Assisted in the preparation of outgoing shipments

and worked closely with the stock and sales

teams to maintain inventory accuracy.

March 2022 - Current

Housekeeper

Hilton Garden Inn

e Executed thorough cleaning of guest rooms and

common areas, maintaining a high standard of

cleanliness and sanitation.

* Restocked amenities and ensured rooms were

equipped with necessary supplies for guests’

comfort.

* Collaborated with team members to prioritize and

complete cleaning tasks efficiently while

maintaining quality standards.

e¢ Responded promptly to guest requests, providing

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