Customer Service Property Manager
Resume:
Sharon Jordan-Bounds
Walls, MS 38680
*****************@*****.***
PROFFFESSIONAL OBJECTIVES
Acquire an efficient career opportunity to fully utilize my training and expertise, while making a significant contribution to the company’s overall success. SKILLS
• Excellent customer service
• Team building and interpersonal skills
• Exemplary communication
• Forward planning and strategic thinking
• Problem solving and decision making
• Punctuality
• Superb organizational skills
• 10-Key-SAP
• Budgeting and financial skills
EXPERIENCE
Assistant Property Manager March 2023 to present
Gramercy East Apartments Horn Lake, MS
• Assists in managing all aspects of a building’s occupancy and maintenance.
• Communicates with tenants regarding property-related concerns.
• Coordinates with tenant and third parties to address maintenance and facility needs.
• Meets with prospective tenants to show properties, conduct interviews, receive rental applications and explain terms of occupancy.
• Processes applications and conducts credit checks.
• Collect monthly fees and maintain records of payments and rental activity.
• Investigates and helps to resolve complaints, disturbances and violations. Material Deployment January 2022 to March 2023
Smith-Nephew(Kelly Service) Memphis, TN
• Responsible for performing material deployment functions using the SAP computer
• Standing more than 50% of shift.
• Push, pull and lift 40 to 50 lbs.
• Conduct accurate cycle counts to ensure inventory accuracy
• Process consigned purchase order materials and prepare purchase orders for shipment
• Operate a commercial grade band saw
• Stock materials as necessary in inventory
• Complete all required training and/or certifications via Learn Center and ensure work area is safe and in accordance with housekeeping standards
• Perform in other areas as requested by leadership Manager July 2013 to January 2022
Checks4Cash Southaven, MS
• Ability to always remain professional and courteous with customers
• Verify customer information and process loans
• Evaluate and process loan applications
• Check cashing transactions after following verification procedures
• Communicate effectively with customers providing excellent customer service
• Adhere to all company policies, procedures, and customer confidentiality requirements
• Create a positive, respectful, environment among peers, superiors, and customers
• Training manager
• Balance cash drawer daily
• Plans marketing strategy and advertising
Driver February 2008 to June 2013
Logistic Care Transportation Jackson, MS
• Provided friendly, compassionate on-time transportation for patients
• Safely helped patients and family in and out of the vehicle
• Conducted service with empathy
• Communicated in a timely and effective manner with patients and family
• Maintained a clean, sanitized and good working vehicle
• Maintained current vehicle license and insurance documentation
• Maintained patient privacy by complying with HIPPAA policies Assistant Manager February 2022 to Jan 2008
Check Into Cash Memphis, TN
• Effectively collected on past due accounts
• Cashed Payroll, government and state checks
• Opened and closed personal accounts
• Completed bank deposits
• Balanced cash drawer daily
• Performed weekly audits
• Provided excellent customer service
Assistant Manager/Collector June 1999 to May 2022
Cash Depot Memphis, TN
• Effectively collected on all past due accounts
• Cashed payroll, government and state checks
• Opened and Closed office in an timely manner
• Assisted Manager with day to day operations
• Balanced cash drawer daily
• Performed cash reports weekly
• Marketing
• Processed bank deposits
• Ability to always remain professional and courteous with customers EDUCATION
Northwest Community College, Senatobia, MS
Philadelphia Training Center, Chicago, IL
Hugh Manley High School, Chicago, IL
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