Customer Service Data Entry

Valrica Arrington

,

**** ***** **

Gardendale Alabama 35071

216-***-****

****************@*****.***

EXPERIENCE

DR-TV — Sales

September 2023 - PRESENT

I answer inbound infomercial sales calls and process the order NH Exteriors, Location — appointment scheduler

June 2023 - MONTH 2023

I would Make outbound phone calls to customers who either called in for the free quote of the windows that I was selling or make cold calls Shiftsmart- political surveyor (dynata)

July 2022 -Oct 2022

I would make outbound phone calls using the five9 call center dialer system

Shiftsmart— Customer support (SBA Call Center)

Oct 2022 -Dec 2022

I would help customer get information about their SBA loan using the five9 call center dialer system

KO Recruiting - appointment scheduler

Feb 2022 -,May 2023

EDUCATION

Shaker Heights High School Shaker Heights Ohio 44120— High School Diploma

Aug 2002 - June 2003

Hazel Green High School, Hazel Green Alabama 35751 Aug 1999 - June 2001

Skills

Light typing 25wpm

Operate 3-4 different systems

Active listener

Microsoft word

Money management

Data Entry

Microsoft office

Microsoft Excel

Sales

Customer service

Customer support

Order processing

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