Raven Parker
Newport News, VA *****
**********@************.*******.***
To secure a challenging position utilizing my abilities with the opportunities for professional growth. Work Experience
Human Resource Director
Oak Grove Health and Rehab-Chesapeake, VA
November 2023 to Present
• Develop and implement recruitment strategies to attract qualified candidates.
• Oversee the hiring process, including job postings, interviews, background checks, and onboarding.
• Collaborate with department heads to assess staffing needs and ensure timely hiring.
• Design and conduct orientation programs for new hires.
• Coordinate ongoing training and professional development opportunities for staff.
• Ensure compliance with mandatory training requirements.
• Address employee concerns and grievances in a timely and effective manner.
• Foster a positive and inclusive workplace culture.
• Implement and oversee employee recognition and engagement programs.
• Ensure compliance with federal, state, and local labor laws and regulations.
• Develop, implement, and update HR policies and procedures.
• Conduct regular audits to ensure adherence to HR policies and regulatory requirements.
• Oversee the performance appraisal process, including goal setting, evaluations, and feedback.
• Support managers in addressing performance issues and developing improvement plans.
• Coordinate disciplinary actions and terminations as necessary.
• Maintain accurate and confidential employee records.
• Prepare and submit required reports to regulatory agencies.
• Utilize HR software to manage employee data and generate reports.
• Promote a safe working environment by ensuring compliance with health and safety regulations. Human Resources/Payroll Director
BAYSIDE OF POQUOSON-Poquoson, VA
May 2022 to November 2023
• Handle workplace investigations related HR matters.
• Advertise open positions, screen resumes/applications and participate in the interview process and manage the final hiring decisions for facility.
• Oversight of employment related regulatory matters, such as EEOC, Department of Labor,I-9,WOTC, unemployment compensation
• Respond to employees questions regarding Human Resource policies and procedures.
• Maintains OSHA records-keeping and reporting requirements for work-related employee injuries.
• Conduct interviews,onboarding documentation, benefits review and exit interviews .
• Process payroll for management and clinical staff.
• Recruit clinical/ non clinical for vacant positions.
• Verify Credentials
Agency Manager
Americare Plus-Gloucester, VA
November 2019 to May 2022
• Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.
• Organizing and maintaining employee charts to stay compliant with state laws. Run weekly reports to ensure all current employee’s credentials are current. (ProSystem)
• Oversee hiring process of all potential employees.
• Assisted with talent acquisition, scheduled candidate interviews, created onboarding packets.
• Facilitated onsite interview processes, posted jobs to job boards, and revised job description.
• Onboarding and Offboarding.
• Initiate background checks.
• Oversee timecards and attendance. Make corrections as needed.
• Payroll
• Verified insurance for services.
• 25% marketing
• Attended annually meetings/seminars
• Completed weekly reports . Forecasted office hours / applicants tracking for job placements / monthly goals for branch .
• Credential Verifications.
Client Care Manager
Visting Angels
June 2018 to November 2019
• Establish work schedules and assignments for staff, according to workload and availability.
• Manage over 75 caregivers.
• Completed employee performance evaluations.
• New hire orientations.
• Ensuring that client needs are being met and concerns are addressed in a satisfactory manner.
• Responded to all client complaints and found a solution.
• Input all client information into database: demographics, point of care, diagnosis, etc. Human Resource/Recruiting Coordinator
Care Advantage-Newport News, VA
April 2014 to June 2018
• Performed difficult staffing duties including ; dealing with understaff, terminating employees, employee relations.
• Provided current and prospective employees with information about policies, job duties, wages, opportunities for promotion and employee benefits.
• Organized and maintained employee charts to stay compliant with state laws.
• Overseen orientation and hiring process of all potential employees.
• Recruitment
• Credential verifications.
Skills
• ATS
• Incident management (7 years)
• Marketing (4 years)
• Workday Leadership Positive Attitude Communication Self-management
• HR Sourcing
• Workers' Compensation
• Talent Acquisition
• Human Resources Management
• Conflict Management
• Management
• Payroll
• Interviewing
• Recruiting
• Employee Orientation
• Office Management
• Performance Management