Human Resource Brand Ambassador

CURRICULUM VITAE

OF

BHENGU LETHUKUTHULA VELILE

Contact Details

Residential Address: No.154-2nd Avenue, Alexandra, 2090

Cell: 061-***-****/076-***-****

Email Address: *******************@*****.***

PERSONAL DETAILS

Surname : Bhengu

Full Names : Lethukuthula Velile

Id Number : 920-***-**** 082

Date of Birth : 18 May 1992

Nationality : South African

Marital Status : Single

Gender : Female

Race : African

Home Language : South African

Other Language : English

State of Health : Good

EDUCATIONAL QUALIFICATION

SECONDARY EDUCATION

High School Attended : Lewis Combined School

Highest Grade Passed : Grade 12

Year : 2009

Subject Passed : English

IsiZulu

Mathematical Literacy

Accounting

Business Studies

Economics

Life Orientation

COURSE / SKILLS

Institution : University of Zululand

Course : Bachelor of Commerce

Years : 2014

Major Module : Financial Accounting

: Business Management

: Banking

: Risk Management

: Human Resource and Statics

: Insurance

Institution : Milpark Business School (Education)

Course Passed : Higher Certificate in Management

Qualification : NQF level 5

Year : 2017

Modules : Financial Management

: Strategic Management

: Management & Leadership

: Human Resource Management

: Project Management

: Marketing Management

EMPLOYMENT HISTORY

Company Name : Harambee

Job Title : Sales Agent (Brand Ambassador)

Duration : 3 Months

Reason for Leaving : End of Contract

Company name : AVBOB

Job Title : Representative

Duties : Selling funeral policies to clients

: Calling follow ups with clients

: Achieving target for the month

: Resolve customer queries

: Brand ambassador

Company Name : Mercantile Bank

Job title : Bank Seta Learner (account maintenance clerk)

: Processing documents on base system

: Processing document on notice

: Processing standing orders

: Processing of reversal of fees

: Processing of bank codes

: Managing client documents and files

: Sending proof of payment

: Order new debit cards & pin

: Processing account closure

: Daily filling/ scanning / making copies

: Loading and amending fees & deleting intermediary fees

: Answering calls & moving clients to new intermediary

: Linking client on land byte

: FICA uploading on client account

: Answering calls and directing calls

ACHIEVEMENT

Participated in Bank Seta Learneship (Kuyasa)

Selected as brand ambassador for Harambee

Representative of the month at ABVOB

Customer Service Certificate

SKILLS

Sales Skills

Customer Service

Risk Management Knowledge

Good planning and organizing skills

Team player

Computer literacy

Ms Office, FICA Account Maintain System & reporting basic IT

Stress Management

Managing budget

Working under pressure

Communication skills

Time management

Accountable and responsible

Attention to detail

Driven to results

Vibrant full of energy

Accuracy

REFERENCES

Contact person : Mr. Kanny Mgabi

Company : AVBOB

Job Title : Branch Manager

Contact Number : 011-***-**** / 082-***-****

Contact person : mpho Thokoane

Company : Bankseta Learnership

Job Title : Learner Support Coach

Contact Number : 078-***-****

Contact person : Patience Machevele

Company : Mercantile

Job Title : Team Leader Account Maintenance

Contact Number : 010-***-**** / 084-***-****

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