Customer Service Representative

Meagan Reynolds

Douglasville, GA *****

************@*****.***

+1-404-***-****

I put customers FIRST!

Work Experience

Customer Service Representative

The Home Depot - Douglasville, GA

March 2022 to Present

Provide excellent customer service creating strong memorable relationships with customers. Making their experience the best.

Amazon Fulfillment Associate

AMAZON FULLFILLMENT CENTERS - Union City, GA

September 2020 to Present

I work as a flow scanner, sorter, and water spider on a daily basis. Sorter: I pick up packages off the belt and sort them into appropriate mail totes. The totes then get put in front of Gaylords to be scanned in.

Flow Scanner: I scan packages into gaylords quickly. Water Spider: I close full pallets, gaylords or carts, take it to the staging area and then scan the container in & replace the container with an empty one.

I perform all of these tasks on a daily basis.

Supervisor/Customer Serive

Sam's Club - Douglasville, GA

May 2018 to July 2020

As a cashier I was top in selling upgrades and credits. I always provided the best member service and enjoyed interactions with each member making sure their visit was one to remember and made sure each member felt special with my one on one courteous interactions. As a supervisor I was in charge of running the whole store making sure everyone was in their place and doing their jobs. I was responsible for keeping lines down and making sure the cashiers got credits and upgrades. As a customer service representative, I created memberships, returned items, answered phone calls to answer any member questions & provide excellent customer service.

Delivery Driver/Warehouse

JARS TD INC - Smyrna, GA

January 2018 to May 2018

I delivered packages to their designated locations promptly and provided great customer service to whomever had a question or concern.

Chinese Delivery Driver

China Garden - Douglasville, GA

August 2012 to December 2017

I delivered food promptly and with a sense of urgency and provided great customer service. Cashier

Taco Bell - Douglasville, GA

July 2010 to November 2011

Was front cashier and cleaned

Education

High school diploma

Skills

• Delivery Driver (5 years)

• Organizational Skills

• Problem Resolution

• Professional Development

• Key Holder

• Customer Service (8 years)

• Supervising Experience

• Warehouse Experience

• Order Fulfillment

• Order Picking

• Retail sales

• Tech Savvy

• Customer Satisfaction (8 years)

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