Debt Collector Verification Specialist

Sa Rae Hall Miller

**** ******** ***** ******** ** 30058

Email: *********@*****.***

Contact Phone: 678-***-****

Objective In search of Debt Collector position where I can utilize my extensive skills and experience.

Highlights of Qualifications

Strong experience in collection of debt for high volume businesses Sound knowledge of banking and financial processes Profound knowledge of Fair Debt Collection Practices Act (FDCPA) Exceptional ability to achieve all monthly and quarterly objectives Remarkable ability to maintain confidentiality of information Excellent oral and written communication Outstanding skills to schedule activities within timeframe Proficient with commonly used collection practices and procedures

Employment History

Affiliate Asset Solution

Debt Collector: 01/21 – 7/21

Verify customer information on account is correct and update as necessary using computer screens. Educate customers regarding their account, credit reporting, payment options and account management options. Process customer payments via inter-company computer systems. Annotate accounts in inter-company systems to document all interactions with the customer. Understand and adhere to company policies and procedures including collection policies/laws. Work with other departments/personnel where necessary to resolve customer questions/issues. Perform above functions within department expectations/metrics

RNN GROUP

Asset verification Specialist: 02/19 – 12/20

The verification specialist primary role is to make and take calls to employers for the purpose of verifying information stated by an applicant on his/her job application. They communicate effectively and proficiently to all parties involved in attaining verification information.

CVS

Shift Manager / Rx : 05/16 – 12/18

A shift supervisor is a key leader in supporting the cvs store management team in driving store execution and performance while building customer loyalty to cvs pharmacy through excellent customer service. Work with pharmacist and staff every day to provide a happy, fun and friendly environment. Support managers and fellow employees daily in opening and closing the store. Quickly and Effectively solve customers’ challenges. Managed drug and supply inventories. Regulatory stocked shelves, rotated stock and check for expired medications. Correctly completed pharmacy paperwork, including daily and weekly reports

References Available Upon Request

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