Business Analyst / Reporting Analyst

Olu Ismail

Milton Keynes, UK 079**-****** ***.******@*****.*** LinkedIn

BUSINESS ANALYST PROFILE

Dynamic and results-oriented professional with extensive experience in driving operational efficiency and business transformation.

Proficient in vendor management, requirement elicitation, solution design review, and end-to-end testing. Skilled in universe development, report creation, and system administration, with a track record of successful project management and stakeholder collaboration. Adept at facilitating workshops, delivering tailored training, and providing post-implementation support to ensure seamless transitions and maximum user adoption. Proven ability to thrive in fast-paced environments, with a commitment to delivering high-quality results that exceed expectations.

CORE PROFICIENCIES

Requirement Management Testing & Validation Project Management Research & Analysis Solution Design Review

System Administrator Skills Change Management Data Analysis Data Governance System Integration & Upgrades

Business Objects Development Gap Analysis, Process Mapping Reporting & Documentation

PROFESSIONAL EXPERIENCE

Aston University, Birmingham, UK 2023 to Present

Business / Reporting Analyst

Oversee daily Business Objects development and modification needs by spearheading requirement gathering and subsequent development. Enhance existing universes to accommodate evolving requirements. Lead scheduling of reports for user convenience and timely access.

Selected Accomplishments:

§Led successful post-migration/upgrade activities for Business Objects to version 4.3.

§Collaborated with Power BI Team to facilitate transition of Business Objects to Power BI for ensuring seamless integration and functionality.

§Requirement gathering via report requirement documentation and managing stakeholder meetings to meet requirement.

Network Rail, Milton Keynes, UK 2014 to 2023

Business Analyst/Senior Tech Operations (AIS) 2020 — 2023

Collaborated with AIS team members to support resolution of data-related incidents. Partnered with Tech DBA teams to resolve longstanding issues within AIS. Actively participated in managing and implementing change requests. Ensured accuracy and currency of AIS' knowledge management system, primarily the Wiki.

Selected Accomplishments:

§Achieved resolution of incidents by triaging cases, conducting assessments, and performing root cause analysis.

§Provided proactive assistance and support to AIS team members through knowledge sharing.

§Managed upgrade duties for Business Objects 3.1 from 2003 server to 2008 servers (migration 4.2).

§Spearheaded test management for Business Objects upgrade from SP6 to SP7 on IE11.

Migration Event Lead/Business Analyst 2017 to 2020

Partnered with stakeholders to define Report and Universe requirements for a new Build of reporting Solution using Business Objects. Oversaw testing of delivered reports and facilitated smooth transition through change management to production. Created and managed schedules for Migration Events, assuring timely execution. Provided regular reports on progress of Migration Events. Managed manpower and facilities resourcing according to Event Runbook. Co-ordinated with third-party manpower and facilities resources to verify seamless execution. Generated reports on progress against T-MINUS plan to monitor milestones. Administered all event tasks assigned to resources on event day.

Selected Accomplishments:

§Tailored training manuals for NDS workgroup to enhance user proficiency.

§Conducted face-to-face training sessions for key users of SAP Business Objects 4.2, ensuring comprehensive understanding.

§Developed Maximo Universe and predefined Reports for streamlined Maximo reporting.

§Fostered effective working relationships within team to enhance collaboration and productivity.

§Orchestrated creation and management of Event T-MINUS plan, driving hour-by-hour planning.

Senior Technical Operations Developer (Business Objects Consultant) 2014 to 2017

Provided real-time reports on migration event progress during event day. Escalated material issues or risks impacting Event implementation success to Migration Workstream Lead or Project Manager. Co-ordinated and executed rollback decisions when required.

Selected Accomplishments:

§Created and managed Event Day micro-plans to enable smooth execution.

§Ensured alignment with all Event Change, Review, and Approval Escalation processes.

Credit Suisse, UK 2013 to 2014

Reporting Analyst/ Stress Testing

Conducted unit testing to validate report changes for accuracy and functionality. Aligned business requirements with reporting solutions to assure insights-driven decision-making and operational efficiency. Generated test plans, cases, and scripting to facilitate thorough testing and validation of reports. Documented report technical specifications to ensure clarity and transparency in reporting processes.

Selected Accomplishments:

§Developed, tested, and delivered Business Objects Webi reports across diverse environments and applications, improving data visualisation and analysis.

§Utilised SQL scripting for Business Objects report testing for verifying data integrity and accuracy.

§Created test scripts and documentation by using ALM Quality Center, enabling systematic testing and issue tracking.

§Used Jira V6 and HP ALM Explorer Vs. 11 to efficiently raise and manage defects, ensuring timely resolution.

§Conducted regression testing of defective ETL and presentation layer software components, mitigating risks and ensuring system stability.

§Modified complex reports, incorporating advanced variables and calculations to enhance reporting capabilities and accuracy.

Investec Investment bank (Capital Markets), London, UK 2012 to 2013

Business Intelligence Consultant - (Business Objects)

Supervised delivery of a new security infrastructure for Capital Markets, whilst overseeing day-to-day Business Objects operations. Partnered with server teams to transition current infrastructure from physical servers to virtual servers, enhancing scalability and efficiency. Led Business Objects development requirements on Mantis, from requirement gathering to development, ensuring alignment with project objectives. Modified existing universes to accommodate evolving requirements, enhancing data accessibility and analysis.

Selected Accomplishments:

§Redesigned Business Objects security model, configuring user access rights and folder structure for improved data protection.

§Transitioned pre-existing FreeHand SQL reports to Universe-based reports, enhancing reporting capabilities and standardisation.

§Implemented scheduling of reports via Control M and delivery to SharePoint, ensuring timely access to critical information.

§Co-operated with Citrix Team to migrate Business Objects access via Citrix, assuring integration and system functionality.

§Worked with Disaster Handling team to conduct Disaster Recovery test exercises for all Business Objects applications, driving business continuity and resilience.

§Headed migration of reports and universes from SAP Business Objects full client to WEBI reports by using BOXI Conversion Tool, ensuring smooth transition and compatibility.

§Directed UAT environment and applied fixes as necessary to achieve successful deployment.

§Oversaw reports and universes in applications, like LOAN IQ, ACCRATE, SALES LOGIX, and CRM DYNAMICS, enabling data integrity and system functionality.

Additional Experience:

§Business Intelligence Analyst/Consultant, Volkswagen Group UK Limited, UK

§Business Objects Intelligence Analyst, Debenhams, UK

§Business Objects Specialist (Service Level Reporting), Centrica, UK

§Business Objects Developer, Bracknell Homes (Housing), UK

§Business Objects Developer, Tower Hamlets (Housing), UK

EDUCATION & CREDENTIALS

BSc (Honours) Psychology

University of Ibadan, Nigeria

Data Engineering Foundation Ongoing

SAP Business Objects Upgrade to 4.2, 4.3

SAP Business Objects Broadcast Agent for Administrators

SAP Business Objects Designer, Supervisor, Reports and Advanced Report Creation

Certificate in Database Programming and Administration

Certificate in Business Analysis & Process Management

Foundation Data Privacy and Governance

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