Customer Service Food

+91-938*******

**************@*****.***

Vill & P.O – Kedi, Tehsil – Nerwa,

Dist - Shimla, Pincode – 171210,

H.P

Adaptability

Guest Handling & Guest Relations

Food Service

Diploma In Hospitality

Global Academy of Professional

Studies

Intermediate

Kedi Govt. School,H.P India

2018-2019

2018

EDUCATION

EXPERTISE

CAREER OBJEVTIVE

To achieve a good position in the hotel which would enable me to learn the best practices in Hospitality where I can develop my knowledge skills and attitude.

WORK EXPERIENCE

REFERENCES

+91-989*******

*****************@*****.***

Phone:

Email :

Restaurant

Manger/Radisson BLU

+91-959*******

****************@*****.***

Phone:

Email :

Restaurant

Manger/Radisson BLU

Mr.Kamal Kukreti Mr. Ravindra Kothari

Hindi

English

HOBBIES

KAJAL MEHTA

F o o d & B e v r a g e C a p a t i n

During my industrial training at Hotel Radisson Jass Shimla, I gained practical insights into various hotel operations, including front office management, housekeeping, and food and beverage service. I actively participated in guest interactions, learned about reservation procedures, and familiarized myself with the intricacies of maintaining high standards of cleanliness and customer satisfaction in a hospitality setting.

Industrial Training

2018-2018

Currently Working as a F&B Captain supervises the service team, ensuring top-notch customer service through efficient order management and menu expertise.Train staff, monitor quality, and handle complaints. Collaborating with the kitchen staff, implement strategies for upselling and maintain compliance with safety standards. delivering a seamless dining experience for patrons. Got Empyloee of the Year F & b Captain

September 2021- currently

Radisson Blu Kaushambi,Ghaziabad Uttar Pradesh

Taking orders and delivers accurate orders, provides excellent customer service, and ensures a pleasant dining experience. Handling customer inquiries, offer menu suggestions, and collaborate with the kitchen staff for timely delivery of food. Maintaining cleanliness and adhering to safety protocols, contribute to creating a welcoming environment for guests.Got Empyloee of the Year Guest Service Associate

2019-2021

Kedi Govt. School,H.P India Radisson Hotel Agra

2016

High School

Team Leadership

Inventory Management

LANGUAGE

Radisson Hotel Agra

Reading Books

Listening to music

Travelling to new places

Contact this candidate