Digital Marketing Social Media
Resume:
EXPECTED SALARY
Damia Zarra Binti Abdullah
Seeking an opportunity and enhance new knowledge especially in Digital Marketing and admin operation fields.
Seeking an entry-level position within the operation management environment.
D.O.B :
EMAIL :
21.08.1979
**********@*****.***
Gain new experience in different fields.
TEL :
STATUS :
CURRENT ADD :
MARRIED
No 39, Jalan BM 6/8C Bandar Bukit Mahkota 43000 Kajang Selangor
Marketing Plan Strategy in Healthcare Business Development
Product Marketing
Healthcare Copy Writing
Customer Service Admin Operation
Audit Control and Compliance (Customer Service)
PERMANENT ADDRESS:
Sublot Lot 3560, Taman Delight, Jalan Airport Miri,
98000 Miri Sarawak
1 MARKETING & DIGITAL MARKETING
Nilai Dialysis Sdn Bhd Nilai Mac 2023- current Dialysis Centre
Handling Marketing strategy and plan for dialysis centre
Manage and maintain Social Media account including manage Google Business/SEO
Copy writer and optimize content for the social media accounts
MASTER IN CORPORATE COMMUNICATION
2014 CGPA 3.86
UNIVERSITY PUTRA MALAYSIA SERDANG, SELANGOR
BACHELOR OF SC.
(HUMAN DEVELOPMENT)
CONSUMER STUDIES & HUMAN RESOURCE MANAGEMENT
2002 CGPA 2.57
UNIVERSITY PUTRA MALAYSIA SERDANG, SELANGOR
SPSS MEDIUM
EXCELL EXCELLENT
POWER POINT EXCELLENT MICROSOFT WORDS EXCELLENT CANVA EXCELLENT
Handle company event’s to get new patients and audiences - i.e Medical Free Check Up etc
Manage staff recruitment and conduct interviews.**adhoc task
2MARKETING EXCUTIVE & HR ADMIN
AZALEA Sdn Bhd Putrajaya Mac 2022- Mac 2023 Maternity Hospital
Handling Marketing movement for clinic include HQ.
Manage and maintain social media account, Google Analysis & Google Analytics.
Copy writer and optimize content for the social media accounts
Manage staff recruitment and conduct interviews, conduct disciplinary actions, update policies, maintain employee records and all HR task
Reason Leaving : Financial problem, licensing issue and organizational restructuring
3.MARKETING MANAGER - HEAD OF DEPARTMENT
SALAM ALLIANCE Sdn Bhd Bangi Nov 2021- Jan 2022 Healtcare Operator
•Handling Marketing movement for HQ and all Salam Alliance branch.
•Develop and manage digital marketing campaigns and manage event.
• Manage and maintain the organization’s website, Facebook, Instagram, FB Page Manager, Google Analysis and Google Analytics.
•Copy writer and optimize content for the social media accounts such as Facebook and Instagram and Google My Business.
Reason Leaving : Get better offer and opportunity
4.SALES, SOCIAL DIGITAL MARKETING & ADMIN OPERATION EXECUTIVE
KASIH Holdings Sdn Bhd Putrajaya Jan 2018- Oct 2020 Healtchare Operator Putrajaya
Handling Marketing movement for clinic / healthcare centre.
Develop and manage digital marketing campaigns and manage event.
Manage and maintain the organization’s website, Facebook,Instagram, FB Page Manager and Google Analytics
Copy writer and optimize content for the social media accounts such as Facebook and Instagram.
Track and analyze website traffic flow and provide regular internal reports.
Identify new trends in digital marketing, evaluate new technologies and ensure the brand is at the forefront of industry developments, particularly developments in mobile marketing .
Work on printed material to supplement online products -banner, bunting, poster, flyers and etc.
Performs administrative, clerical tasks and handle company event management
Assists with documenting new feature and functions relating to system enhancements or modifications including prepare for power point, documentation about company.
Facebook & Instagram Admin Moderator for account :
1 KASIH Cyberjaya Specialist Centre
2.Klinik Mediviron Bangi Seksyen 7
3.Tabung Asnaf KASIH
4.Klinik Pakar Kanak-Kanak dan Wanita Kasih Putrajaya
Reason Leaving : COVID-19 Diseases, financial problem and organizational restructuring
5.SALES AND MARKETING COORDINATOR
HO SHEN LEE SDN BHD May 2017 - Dec 2017 Construction Supplier Nilai, Negeri Sembilan
•Dealing with construction company whole over Malaysia
•Also deal international company to promote company product such as Philippines
•Handling sales and telemarketing via phone call, email and website.
•Supply and promote company product and to achieve sales target
Reason Leaving : Looking for career growth
6.POST GRADUATE STUDENT – MASTER OF CORPORATE COMMUNICATION, UPM
Post Graduate Student –September 2014- July 2016 Master of Corporate Communication, UPM
i.Social Media Admin (FB) and Publicity Secretariats for VPRO2016, UPM
• Short Video Promotion 2016 Competition, is project collaboration between Corporate Strategy and Communication Department (CosComm) UPM, Alumni Centre UPM and postgraduate students. The objective of the project is to aim
Embracing First Class Mentality at helping to raise awareness on the importance of having first class mentality and to
increase the visibility of UPM as a whole and promoting First Class Mentality UPM to the public, with a specific focus among the UPM community.
Achievement:-
•Attracted over 200,000 Facebook reach (UPM Official fb’s) and increased UPM image and visibility. Refer to https://www.facebook.com/1stClassMentality/
ii.Social Media Admin (FB) It’s you campaign, UPM
•The objective is to create awareness among youth on establishing and enhancing a good attitude towards first class mentality. As a community,we need to re-brand ourselves as a 1st Class Mentality citizen in line with the national
aspiration & globalization. Our campaign is successful and running smoothly.
Achievement:-
• Attracted, encourage and educate young generation how to act as a group to change toward betterment. Refer https://www.facebook.com/Its-You-Campaign
iii.Publicity Secretariats, UPM
•Involved in corporate communication forums forums and it was held at the Faculty of Modern Languages and
Communication. The forum is about “Career Opportunities and Challenges in Corporate Communication Sector”.
Achievement:-
The events successful handle by our team member and we manage to get A+ for the subject
7.ASSOCIATE CONTROL & COMPLIANCE SPECIALIST
MEASAT BROADCAST SDN. BHD (ASTRO) April 2012 - September 2014 Kuala Lumpur Broadcasting and Media
Job scope:
•Internal audit to Customer Service Department.
•Analyse, validate defect, and identify the root cause of the error incurred.
•Ensure the case handling by staff met Turnaround Time (TAT) on daily basis.
•To ensure smooth running of the entire customer request and to support delivery of a consistently high standard of service
Achievement:
•Best Quality Service Award – Back Office Operation 2014
Reason Leaving : Pursuing a Master's Degree and for career growth
8.ASSOCIATE – CUSTOMER DATABASE MANAGEMENT
MEASAT BROADCAST SDN. BHD (ASTRO) June 2008 – Mac 2012 Kuala Lumpur Broadcasting and Media
Job scope:
• Liaise with external departments to resolve dispute e.g: bank whole Malaysia, Commercials Unit and Customer Service Centre all Region.
•Validate package error/price error on system.
•Validate up selling activity by Associate (call centre).
•Provide training to CSE under call centre
Achievement
•Best Quality Service Award – Back Office Operation 2010
Reason Leaving : Moving To Another Department
9.ASTRO CUSTOMER SERVICE OFFICER – CUSTOMER SERVICE DEPARTMENT
MEASAT BROADCAST SDN. BHD (ASTRO) Jan 2004 – Mac 2008 Kuala Lumpur Broadcasting and Media
Job scope :
• Handling call - attend to customer’s enquires, technical complaint, provide information & resolving issues on products & services for customers.
Achievement :
• Involved Amdocs’s Clarify CRM Customer Application project for Call Centre on implementing Astro Price Increase (API screen) 2007.
•Involved on UAT (USER ACCEPTANCE TEST) Project for Billing Migration April 2007-May 2007
•Involved on UAT(USER ACCEPTANCE TEST) Project for API (Astro Price Increase)- May 2007-June 2007
•Involved on Access Transformer Project Phase 2 ( July 2007 )
•Involved on UAT (USER ACCEPTANCE TEST) Project for NEW PACKS (October 2007 till Dec 2007)
Reason Leaving : Moving To Another Department
REFFERENCE
1.Rashidah Binti Zainol
HR and Admin
KASIH Holdings Sdn Bhd
T02-U1, Jalan P8D, Block C (NNCC), Presint 8 62050, Putrajaya, Wilayah Persekutuan
Contact / HP : +601*-***-****
1. Puan Zamidarmimie Binti Mohd Bashah
HR Manager, Nilai Dialysis Centre
PT 7493, Jalan BBN 1/1E,
Bandar Baru Nilai,
71800 Nilai, Negeri Sembilan
HP: +601*-***-****
SOCIAL MEDIA & DIGITAL MARKETING
Details
OBJECTIVE
CORE COMPETENCIES
EXPERIENCE
EDUCATION
COMPUTER SKILLS
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