Executive Assistant Client Services
Resume:
Genine Allizzo
Ocean Springs, MS
************@*****.***
Diligent and detail-oriented executive assistant with 10+ years of experience in client services, operations, and project coordination. Proficient in managing teams, ensuring document integrity, and reducing client complaints. Skilled in time management, organizational skills, and technical content development. Proven ability to increase productivity and drive results in a variety of settings. Authorized to work in the US for any employer
Work Experience
Client Services Manager
Acosta Inc-Remote
September 2021 to Present
• Ensured document integrity and relevancy by maintaining an updated Sharepoint library for internal and client use.
• Contributed to a 40% increase in productivity by conducting thorough workload assessments and devising new operational processes.
• Responsible for managing teams to effectively set up, reset and remodel display placements in convenient and grocery stores. Including Target, Walmart and Kroger.
• Leveraged time management and organizational skills to efficiently support executives with project support, data tracking, and budgeting.
• Reduced the number of client complaints by being consistent with email follow up and thoroughness. Scribe - Administrative Assistant
Sirius Technical Services, Chevron-Pascagoula, MS
March 2020 to July 2021
• Transcription of daily meetings.
• Provided administrative support by conducting research, handling information requests and performed administrative functions.
• Scribe for ongoing risk analysis studies.
• Updated weekly intranet SharePoint site for internal and client based needs.
• Maintained records management and performed basic bookkeeping.
• Filed and retrieved corporate documents, records, and reports, both physically and electronically. Operations Assistant
Anchor QEA, LLC-Ocean Springs, MS
March 2015 to October 2017
• Facilities support for 25+ Anchor QEA offices.
• Processed 300+ invoices a month which included: updating contact information and authorized users with vendors, analyzing lead times for invoice processing and requesting extensions.
• Troubleshot office issues such as phone/internet support and building maintenance and gave status updates to Operations, Facilities and IT managers.
• Communicated vendor and maintenance appointments to local staff.
• Supported office moves for for new and existing offices, roughly 3-4 a year. This included setting up utility accounts, ordering start office and kitchen supplies, scheduling deliveries such as appliances, copiers, plotters.
• Prepared and updated offices with Health and Safety Plans. Project Coordinator
Anchor QEA, LLC-Ocean Springs, MS
July 2013 to March 2015
• Coordinated WebEx meetings and travel arrangements.
• Converted project documents to PDF, scanned and bind project related work.
• Created marketing brochures and booklets.
• Maintained monthly invoicing.
• Tech edited memos and project documents.
• Managed expense reports and discretionary budgets.
• Coordinated monthly project coordinator meetings. Education
Alternate Route Teaching Certificate in English
University of Southern Mississippi - Hattiesburg, MS August 2008 to July 2010
Bachelor of Arts in Communications
University of South Alabama - Mobile, AL
August 2004 to July 2008
Skills
• Adobe Acrobat
• Adobe InDesign
• Technical Content Development
• Microsoft Excel
• SharePoint
• Cross-Functional Teamwork
• Microsoft Powerpoint
• Excellent organizational skill set
• Ability to prioritize tasks
• Branding
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