Medical Records Emergency Management
Resume:
Michelle Guerra Edinburg, TX *****
***************@*****.***
EMERGENCY MANAGEMENT SHELTER OPERATIONS
Experienced Emergency Management professional seeking to leverage extensive knowledge and expertise in Crisis Projects to benefit a forward-thinking organization. Willing to relocate: Anywhere. Authorized to work in the US for any employer.
Relevant Experience
Advantmed - Irvine, CA* March 2023 to Present
Medical Records Technician
Travel to various medical facilities and hospitals to retrieve sections of medical records.
Resolve medical record discrepancies by collecting and analyzing information.
Maintain historical reference by abstracting and coding clinical data, using standard classification systems, and filing documents.
Prepare statistical reports by summarizing medical care and census information.
Ensure compliance with legal requirements and maintain patient confidentiality.
Conserve resources by efficiently using equipment and supplies.
Contribute to team efforts by accomplishing related results as needed and adhere to the timeline of submitting reports daily.
Jogan Health - Chicago, IL. January 2023 to March 2023
Emergency Crisis Project Assistant
Report to Managing Supervisor for daily duties.
Provide basic needs to families upon arrival and during the program, including meals and snacks.
Ensure supervision levels meet state and federal requirements.
Develop positive rapport with families, serving as a role model.
Coordinate student departures and promote volunteerism and respect.
Assist in the evacuation of families due to inclement weather, natural disasters, or other emergencies.
Report on alternative Shelter Facilities as needed for assistance.
Favorite Healthcare Staffing - Chicago, IL. August 2022 to December 2022
Shelter Site Coordinator/Resident Assistant
Organized plans and coordinated with management for refugee programs.
Worked with organizations like the Salvation Army to support refugees.
Educated site staff and communicated program opportunities to refugees.
Facilitated site activities such as computer learning opportunities.
Advocated within the community with strong communication and interpersonal skills.
Assisted with the implementation of rules and regulations for new clients.
Favorite Healthcare Staffing - Los Angeles, CA. May 2022 to July 2022
Crisis Project Medical Administrator
Met with patients to resolve crisis concerns.
Collaborated with families to gather information for patient care plans.
Collected and reviewed medical histories and alternative conditions.
Ensured compliance with HIPAA guidelines.
Coordinated clinical operations and supervised staff for high-level patient care.
NuWest Group - San Diego, CA* January 2022 to May 2022
Crisis Operation Case Aide/Intake Coordinator
Supported ICE and IHSC missions by providing administrative and direct support.
Maintained strict confidentiality of sensitive information.
Utilized motivational interviewing skills to engage in case management.
Developed comprehensive support plans for family reunification.
Assessed needs and created individualized plans in collaboration with clinicians.
Advocated for refugee clients in social service environments.
South Texas Health System - Edinburg, TX. October 2021 to December 2021
Administrative Medical Records Clerk
Met with patients to document medical concerns.
Educated patients about the process moving forward.
Collected and processed necessary information for patient care.
Collaborated with families and adhered to HIPAA guidelines.
Favorite Healthcare Staffing - Santa Rosa, CA. August 2021 to October 2021
Medical Administrator
Assessed and resolved patient intake concerns.
Collaborated with families to gather patient information.
Ensured compliance with HIPAA guidelines.
Monitored patient status and coordinated discharge processes.
Krucial Staffing - Springs, Gauteng February 2021 to August 2021
Youth Care Supervisor/Intake Coordinator
Education
Abilene Christian University - Abilene, TX February 2024 to Present
Bachelor of Arts in Psychology (In Progress)
Bakersfield Community College - Bakersfield, CA January 2010 to September 2010
Human Resource Management
Concorde Career College-Garden Grove - Garden Grove, CA September 2009 to May 2010
Certification in Medical Assisting
Certifications and Licenses
OSHA 30 (General Industry Safety and Health)
February 2023 to February 2025
Certified Medical Assistant
May 2010 to Present
BLS Certification
American Heart Association
May 2022 to May 2024
eCard Code: 225*********
FEMA Emergency Management Incident Command Structure
January 2023 to Present
IS-00100.c: Introduction to Incident Command Systems, ICS-100
IS-00200.c: Basic Incident Command System for Initial Response, ICS-200
IS-00700.b: An Introduction to the National Incident Management System
IS-00800.d: National Response Framework, An Introduction
Skills
Spanish Language Fluency
Project Management
Medical Records
Case Management
Conflict Management
Leadership
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