Customer Service Warehouse Associate
Resume:
Ixoria Jenkins
Memphis, TN *****
**************@*****.***
Professional Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Skills
Account Management
Inbound and Outbound Calling
Customer Service and Assistance
Presenting Solutions
Customer Relationship Management
Exceptional Communicator
Customer Service
Refund Processing
Retail Marketing
Prioritizing Calls
Complaint Logging and Resolution
Customer Complaint Resolution
Work History
July 2023 - October 2023
Chandler And Campbelle Investment
Customer Service Associate
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Offered advice and assistance to customers, paying attention to special needs or wants.
May 2023 - July 2023
Amazon
Warehouse Associate
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
May 2022 - August 2022
Cutco Cutlery
Sales Representative
Managed customer accounts to secure customer satisfaction and repeat business.
Trained and mentored new sales representatives.
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
April 2021 - January 2022
Zaxbys
Cashier
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Education
University of Memphis Memphis, TN
Bachelor Of Business Administration Business Administration And Management
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