Quality Assurance Human Resources
Resume:
*** ******* **** ****** ********** 334-***-****
Greenville, SC 29605 ****************@*****.***
PROFESSIONAL SKLLS
Solid Understanding of Quality Assurance *Flexible with working environment *Competent in use of various measurement tools (Calibers, height gages and micrometer) *Coordinates daily functions and leading of all training *Great at Resolving customer concerns and issues *Responds abruptly to customer inquiries
WORK HISTORY
Quality Supplier Liaison September 2018- Present
Supplier Liaison (G01/G02/G05/G06 & G09 BMW seating)
Overseeing customer concerns and issues
Providing customer with speedy response times and results
Responsible for supervision coordinating daily functions and training
Supports Quality Engineers, in process and incoming inspections as required
Initiates or suggests plans to motivate workers to achieve work goals
Develops and initiates standards and methods for inspection, testing, and evaluation
Expertise in planning and executing of new projects
Maintain the material review area to ensure that all products are distributed in a timely manner
Distribution of all measuring equipment as well as calibrating requirements
Implement changes in working conditions and use of equipment to increase safety and quality work
Understanding of terminology relevant to quality assurance as needed to respond to questions and provide oversight.
Awareness of raw materials, production processes, quality control, costs, and other techniques to successfully distribute quality goods.
Conduct performance and skill review processes for assigned employees
Develops and maintains communication with External and Internal customers
Analyzes and resolves work problems, or assist workers in solving work problems
Confers with workers’ representatives and Human Resources to resolve grievances.
Quality Supplier Liaison June 2017- September 2018
Ford U55X Gage Analyst/GP12 Analyst
Performing Gage R&Rs and capability studies on 69 newly issued gages for U55X launch
Create Gage Work Instructions for 69 newly issued gages for U55X launch
Create Quality alerts for all internal and external seat assembly issues
Create (GP12) firewall work instructions and implement hands on training
Develops and initiates standards and methods for inspection, testing, and evaluation
Analyze and address any assembly issues
Maintain the material review area to ensure that all products are distributed in a timely manner
Distribution of all measuring equipment as well as calibrating requirements
Providing training to new employees of quality process and importance
Implement changes in working conditions and use of equipment to increase safety and quality work
Quality Supplier Liaison January 2015 – June 2017
Toyota (Corolla/Camry) Program
Responsible for supervision coordinating daily functions and training
Initiates or suggests plans to motivate workers to achieve work goals
Develops and initiates standards and methods for inspection, testing, and evaluation
Expertise in planning and executing of new projects
Operate and facilitates maintenance of all test machinery
Maintain the material review area to ensure that all products are distributed in a timely manner
Distribution of all measuring equipment as well as calibrating requirements
Implement changes in working conditions and use of equipment to increase safety and quality work
Understanding of terminology relevant to quality assurance as needed to respond to questions and provide oversight.
Awareness of raw materials, production processes, quality control, costs, and other techniques to successfully distribute quality goods.
Conduct performance and skill review processes for assigned employees
Develops and maintains communication with External and Internal customers
Analyzes and resolves work problems, or assist workers in solving work problems
Confers with workers’ representatives and Human Resources to resolve grievances.
Supports Quality Engineers, in process and incoming inspections as required
Quality Lead Supervisor May 2014 – January 2015
Quality Assurance (Toyota/Honda/Gemini Programs)
Responsible for supervision coordinating daily functions and training
Responsible for all attendance and timekeeping records for subordinates
Ensures all rules and regulations are followed
Have authority to discipline when necessary
Conduct performance and skill review processes for assigned employees
Initiates or suggests plans to motivate workers to achieve work goals
Develops and initiates standards and methods for inspection, testing, and evaluation
Analyzes and resolves work problems, or assist workers in solving work problems
Confers with workers’ representatives and Human Resources to resolve grievances
Supports Quality Engineers, in process and incoming inspections as required
Expertise in planning and executing of new projects
Providing training to new employees of quality process and importance
Works with inspection team to help insure quality parts are provided to our customer
Assistant Manager August 2006 - May 2014
Ruby Tuesdays
Responsible for supervision coordinating daily functions and training
Responsible for all attendance and timekeeping records for subordinates
Communication with external and internal customers
Ensures all rules and regulations are followed
Conduct performance and skill review processes for assigned employees
Have authority to discipline when necessary
Played major role in successfully running restaurant
Confers with workers’ representatives and Human Resources to resolve grievances
EDUCATION
Alabama State University January 2006 - January 2009
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