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Office Cleaner Team Members

Location:
Laurel, VA, 23228
Salary:
19.00
Posted:
August 26, 2024

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Resume:

**** ********** **, ********, ***, *****804-***-**** • *************@*****.***

Elsy Rosales

***

Office cleaner with extensive experience in maintaining hygienic work environments and enhancing employee satisfaction. Demonstrated expertise in waste disposal and recycling, improving eco-friendly practices. Skilled in teamwork, problem-solving, and time management, consistently ensuring operational efficiency and seamless workflow.

EMPLOYMENT HISTORY

Cashier/Birthday host

Cee entertainment, Henrico, Va — Jan 2018 - 2019

: Mananized and transd ting day partiese sucile memorame experience for ite customer satisfaction.

o Resolved customer inquiries and complaints promptly, improving overall service quality.

o Maintained accurate financial records and balanced cash drawers daily, ensuring financial accuracy.

Mover

Bret's moving IIc, Virginia — Feb 2019 - Jun 2020

o Handled loading and unloading of furniture, ensuring safe transport and customer satisfaction.

o Coordinated with team members to streamline moving processes, reducing average move time.

o Maintained inventory of moving supplies, preventing shortages and ensuring efficient operations.

o Resolved customer concerns promptly, enhancing overall service experience and client retention.

Sanitation cleaner

Red Coats IIc, Sandston Virginia — Jul 2020 - Jul 2021

o Maintained cleanliness in high-traffic areas, ensuring a safe environment for over 500 employees daily.

o Reduced cleaning time by 18% through efficient use of cleaning tools and techniques.

o Collaborated with team to develop a new schedule, improving overall workflow and productivity.

o Identified and resolved sanitation issues promptly, preventing potential health hazards.

o Trained new staff on cleaning protocols, enhancing team performance and consistency.

Host

Red lobster, North chesterfield Virginia - Aug 2021 - Dec 2021

o Greeted and seated guests, ensuring optimal table turnover and customer satisfaction.

o Managed reservations and waitlists, reducing wait times and improving guest flow.

o Collaborated with servers and kitchen staff to maintain smooth operations and guest experiences.

o Addressed guest inquiries and resolved issues promptly, enhancing overall dining experience.

Cashier / Cook

Pizza Hut, North chesterfield Virginia — Jan 2022 - Oct 2022

o Managed cash transactions and ensured accurate financial records, improving daily cash flow accuracy.

o Prepared and cooked menu items, maintaining high food quality standards and customer satisfaction.

o Collaborated with team members to streamline kitchen operations, reducing order wait times.

o Resolved customer complaints efficiently, enhancing overall dining experience and repeat business.

Cashier/Cook

Wingstop, North chesterfield — Nov 2022 - Feb 2023

o Processed customer orders efficiently, ensuring accurate transactions and high satisfaction.

o Prepared food items following safety standards, contributing to a clean and organized kitchen.

o Collaborated with team members to maintain fast service during peak hours, enhancing customer experience.

Cashier / customer service

Spirit Halloween, Virginia - Aug 2020 - Oct 2020

o Processed cash transactions accurately, achieving a 98% error reduction rate

o Ensured precise daily reconciliations, minimizing discrepancies

o Enhanced customer satisfaction through efficient service

o Collaborated with team to streamline checkout processes

o Maintained a high level of accuracy in cash handling

Office cleaner

Bravo / capital one, Richmond - Apr 2024 - Aug 2024

o Cleaned and sanitized office spaces, ensuring a hygienic work environment; improved employee satisfaction.

o Managed waste disposal and recycling processes, reducing environmental footprint; demonstrated eco-friendly practices.

o Performed routine maintenance of cleaning equipment, ensuring operational efficiency; minimized downtime.

o Collaborated with office staff to schedule cleaning tasks, enhancing productivity; maintained a seamless workflow.

SKILLS

Bilingual

Experienced

Problem-solving

Teamwork

Time management

Communication

Attention to detail

Organization

Adaptability

Customer service

Moving coordination

Cash handling

Client retention

Public speaking

Sales

LANGUAGES

English

Highly proficient

Spanish

Highly proficient



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