Customer Service Accounts Payable

Valeria Mayes

** ***** ****** ********, ** U.S. 39073 Tel: 601-***-****

To use my administrative, secretarial, customer service, and management skills to obtain a career within a company where I can help the company continue to improve

WORK EXPERIENCE

BroadPath Health Services, U.S. 10/23 - Present Customer Care Advocate

Schedule healthcare assessments for insurance customers

Comcast, Jackson, MS U.S, 03/2015 - 07/2023 Customer Account Executive II

Work with customers to find solutions to their problems with their accounts to lower bills and retain them. Work by offering new promotions, lowering bill, and giving discounts.

Stamps Management, Jackson, MS U.S. 04/2010 - 08/2013 Administrative Assistant

Implemented time clock and up-to-date cash register. Implemented new payroll system with Paychex and owner thus saving owner over $100 a month.

Responsible for managing office, paying all monthly bills, purchasing office supplies. Implemented new accounts payable and receivable system and all other office duties via Microsoft Office Suites

Two-Way Carpet Cleaning, Jackson, MS U.S. 07/2007 - 02/2010 Office Manager

Managed office, responsible for accounts payable and receivable, scheduled appointments, made reservations for out-of-town jobs, all other office duties via Microsoft Office Suites

AT&T, Jackson, MS U.S. 08/2002 - 05/2007 National Directory Assistant

Provided customer service to landline and cellular customers using different computer systems

EDUCATION

Belhaven University Jackson, MS U.S.

2009 - 2012

Bachelor in Healthcare Administration, GPA: 3.265

Hinds Community College Pearl, MS U.S.

2014 - 2016

Associate in Nursing, GPA: 3.007

In school to better myself by getting my Nursing Degree to help others.

SKILLS

Proficient in Microsoft Office Suites

10 years Administrative experience Proficient in PowerPoint, Excel, and Outlook

20 years Customer Service Experience

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