Customer Service Inventory Specialist

stephenmcintyre**@Stephen hotmail.com Mcintyre Tampa, FL +1-813-***-****

WORK HISTORY

Online Business Owner at Vintage Fire Sports Cards 03/2015 - Current (9 years)

Manage buying, selling, and marketing of vintage sports cards online via third party sales venues like Ebay, Facebook and Instagram. Procure, organize, inventory, market, photograph and list items for sale on multiple online platforms.

Handle all customer inquiries via phone, text, email, and instant messaging providing outstanding customer service.

Responsible for outgoing shipments in an accurate and timely manner. Warehouse Inventory Specialist at UNICOR

01/2021 - 02/2024 (3 years)

I loaded unloaded items from trailers using hand trucks and forklifts. Inventoried items that came off trucks to ensure all items on packing lists were present and with no visual damage.

Produced variances when items on delivery didn t match what was on invoice packing slip .Pulled items from shelves to fill outgoing orders. Ensured accuracy of inventory on lines.

I used the SAP computer program to issue and receive all items in the warehouse.

Received and entered into the database all items delivered to the warehouse.

Issued all items out of the system that were leaving the warehouse Ensured that all safety rules were being followed.

Ensured overall cleanliness of the warehouse.

Real Estate Investor at B S Gulf Enterprises

01/2015 - 02/2019 (4 years)

My company along with my partner invested in properties in which we would perform needed upgrades and place them back onto the market for resale.

I would help evaluate prospective properties, work with lenders, hire and manage construction crews, monitor progress on rehab, finalize punch out lists, and work with realtors and buyers to finalize sales.

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Pawn Shop Owner at SHM Gulf Enterprises

01/2014 - 02/2019 (5 years)

I was involved in all phases of small business ownership to include planning which included Creating a business plan, setting goals, and developing marketing campaigns.

Managing which involved recruiting, training, and managing employees, as well as overseeing various departments like accounting, marketing, sales, and human resources.

Reviewing sales reports and financials, and comparing them to goals. Understanding the needs of the customer while resolving any problems. Routine tracking of finances, including bookkeeping and accounting and addressing issues to include assessing changing business situations and gearing the business and staff to handle these changes. Customer Service Evaluator Consultant at Stephen McIntyre Sole Proprietor 03/2005 - 01/2014 (9 years)

I was a consultant to dozens of the biggest businesses in America to include Home Depot, ATT, USPS, Cadillac, Darden restaurants and many more..

I routinely performed store audits of employees and facilities and wrote professional detailed reports on the results supported by photographic and video documentation.

I would ensure that the client was adhering to all laws and regulations of the proposed business.

I ensured strict adherence to cash handling procedures. I would ensure that the presentation and quality of products and services met all standards required by the client.

Construction Contractor at Custom Framers Inc.

01/1998 - 12/2004 (7 years)

I built a profitable construction business by accurately bidding on projects, managing costs and delivering quality work in a timely manner that satisfied customers.

My duties as a construction company owner included protecting against liabilities, securing contracts, managing projects, ensuring workplace safety,and training new employees.

I handled marketing, accounting, quality control, and contract negotiation. I built teams of up to 10 employees that completed all sorts of construction projects that included kitchens and bathrooms, decks, additions, roofs, and any other projects needed by the customer.

Production Supervisor at Daily Juice

02/1997 - 12/1997 (1 year)

I managed 15 employees making juice products from raw materials to end packaging and shipping to the customer..

I ensured the quality of the product and safety of the employees. Maintenance Supervisor at AK Steel

03/1996 - 01/1997 (1 year)

I managed 20 Union employees making Steel beams from raw materials to the final product.

We would ensure that all products met quality standards. I ensured that all safety procedures were strictly adhered to and ensured that all repairs of machinery were fixed in a timely manner. Army Officer and Pilot at US ARMY

01/1987 - 12/1996 (10 years)

EDUCATION

United States Military Academy

Graduated 1994

Bachelor of Science Operations Research Systems

Springfield College

Graduated 2009

Masters in Mental Health Clinical Counseling

SKILLS

management, 10 years

customer service, 10 years

Warehouse shipping and receivi, 2 years

LANGUAGES

English, Fluent

SOCIAL NETWORKS

Facebook, https://Facebook

Twitter, https://No

Linkedin, https://Active

ABOUT ME

I served in the military

I have a drivers license

I have management experience : 20 years

I have a security clearance

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