Customer Service Sales Associate

Samantha Cates

*** ******** ***** *********, ** *6017 I C: 817-***-**** I E-mail: **************@*****.***

SUMMARY

Skilled customer service representative. Demonstrated history of monitoring transactions, various POS software, inventory, receiving, and extensive customer service. Familiar with Microsoft Excel and Word.

SKILLS

Shift lead, sales associate, reliable, hardworking, fast learner, and organization

EXPERIENCE

10/2022-08/2024 Retail Sales Associate

Duty Free Americas (Kate Spade, Michael Kors, Coach, and Mont Blanc) Dallas, TX

Greet customers as they enter the store. Helped/assist customers with any questions that they may have. Execute transactions for customers. Restock and organize the merchandise on the sales floor. Responsible for completing merchandise inventory.

02/2022 to 08/2024 Store Associate

RaceTrac Arlington, TX

Greet customers as they enter the store. Assist customers with any questions and/or issues. Handle transactions. Prepare and serve food to customers. Helped keep the store and lot clean. Restock merchandise. Helped receive truck orders.

02/2016 to 02/2022 Shift Leader

Long John Silver’s Arlington, TX

Take customer’s orders. Helped cook and prepare customer’s orders. Quickly and accurately input and served orders. Restock condiments, utensils, and food. Prep food before every shift. Maintain store cleanliness. Helped with inventory. Perform closing duties using computer software and spreadsheet, log in numbers for inventory and employee work hours.

EDUCATION AND TRAINING

Certificate: 2016 High School Diploma

Juan Seguin High School - Arlington, TX

References Available Upon Request

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