Scrum Master
Resume:
Nishanthini Uthirapathy
SAFe Scrum Master
*****.***********@*****.***
PROFESSIONAL SUMMARY
●Certified SAFe Scrum Master (SSM) and CSM with 8+ years of professional experience.
●Experience using Agile Methodology with the SCRUM and SAFe Framework using XP (Extreme Programming) techniques like Acceptance Test Driven Development (ATDD) and Test-Driven Development (TDD).
●Expertise in transitioning organizations from traditional Waterfall to Agile using the SAFe framework.
●Focused on Continuous Integration, Continuous Deployment (CI/CD).
●Experience in spearheading Agile Games to get a better grip of key Agile principles for the team and customized various formats for retrospective meetings and analyzing the burndown.
●Experience in leading cross functional teams across the globe in different time zones.
●Assisted in the progress of Scrum ceremonies such as Sprint Planning, Daily Stand-ups, Sprint Review & Sprint Retrospective.
●Experience in facilitating SAFe ceremonies.
●Experience in working as a servant leader with TPO’s, scrum teams in conflict resolution. Empowering the teams by increasing Transparency, Inspection, Adoption, Focus, Courage and Respect.
●Experience in working with Portfolio, Program Management, RTE, Scrum masters, development team on designing and executing daily stand ups.
●Participated in Scrum of Scrums and notified the RTE about roadblocks, correlated dependencies and aligned the project goals.
●Facilitated Team Breakout sessions in the Program Increment planning.
●Manifested SAFe core values in the team and following the Agile manifesto.
●Used Agile best practices like – timeboxing, user stories, daily stand ups, frequent demos, test driven development, retrospective & continuous integration.
●Excellent track record of working directly with the customers and guiding customers to accomplish their vision using agile methodology.
●Team-player with the ability to work within a collaborative environment. Creative and efficient in proposing solutions to complex, time-critical problems. Collaborative in driving decisions. Strong analytical and problem-solving skills with a high attention to detail.
●Experience in conducting interviews and performance evaluations of the resources.
●Developed business requirements, write user stories and root cause analysis.
●Excellent Mentoring skills, People skills, Leadership skills, Communication and Collaboration skills.
CERTIFICATIONS:
●Certified Scrum Master (CSM)
●SAFe certified IT Scrum Master (SAFe SSM 5)
TECHNICAL SKILLS:
●Tools – Version one (digital.ai), JIRA, Confluence, HPSM, Service now, Microsoft Office, Google Suite
●Operating System: Windows XP, Mac
●Domain – Travel, Healthcare and Financial, Retail and Wholesale/Distribution, Insurance
●Methodologies – Agile-Scrum, SAFe best practices, Waterfall SDLC
PROFESSIONAL EXPERIENCE:
Client: Delta Air Lines March 2022 – May 2023
Position: Scrum Master/ Business Analyst
Responsibilities:
●Facilitated Sprint planning, daily scrums, retrospectives, stakeholder meetings.
●Drove and enforced Scrum rules, removed impediments, and fostered self-management.
●Conducted team meetings, coordinating with team members for requirement mapping, system design, integration, and implementations.
●Managed and led team members, allocated resources among team members and guided team members throughout the project lifecycle till final delivery.
●Held review meetings to monitor project progress as per Schedule/ budgets, ensuring timely completion and delivery to the client.
●Assisted business analyst in drafting technical user stories, populating with acceptance criteria, assumptions and constraints.
●Timeboxed events and influenced the team to adhere to the principles of Agile.
●Conducted brainstorming sessions with a team for complex requirements to develop solutions and timelines.
●Identified points of contact for upstream and downstream dependency teams, organizing meetings to clarify any questions or issues to help the team move forward.
●Tracked and managed product backlog, burn-down metrics, velocity, and tasks break-down
●Proactively identified risks and worked on mitigation plans.
●Motivated, thorough, and well-organized team player with excellent communication skills.
●Communicated sprint/release progress updates to managers and directors.
Tools/Technology Used:
AEM, AWS and Version One, Documentum, Microsoft Office Suites.
Tokio Marine North America Services (PHLY Insurance) April 2020 – March 2022
Position: Scrum Master
Responsibilities:
●Facilitated a large Agile “SAFe” team, coordinating, and working closely with other teams within the Scaled Agile Framework to identify dependencies.
●Led the team to commit to Program Increment (PI) objectives during PI Planning.
●Coached SAFe Lean agile principles within the team.
●Provided insight into the team’s progress towards achieving PI objectives during ART syncs.
●Worked on SAFe framework with other scrum teams, attended Scrum of Scrums to coordinate dependencies across various other scrum teams in Agile Release Train, worked with Release Train Engineer, System Architects, and system Team for Infrastructure requirements, and to support integration testing.
●Acted as primary liaison between the client and the IT department to perform analysis, review, and estimation of client requests.
●Collaborated with the Product Owner in writing User stories.
●Assisted the Product Owner in grooming product backlog and prioritizing user stories based on their business value and ROI.
●Used JIRA to create and track user stories, Iteration planning, tracking, and managing sprints, creating Scrum boards, burn down charts, and to maintain sprint backlog.
●Utilized Confluence to maintain project documents such as project plans, project scope, and status reports and to assign tasks.
●Provided servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency to the team.
●Fostered team morale, sustainable velocity, quality, and incremental value delivered.
●Conducted Sprint Backlog Grooming sessions for a two-week sprint duration.
●Identified teams that did not fit the Scrum Framework and restructured the teams to adopt Agile framework.
●Involved in post - production activities - user acceptance testing - UAT and end user training for Guidewire - Claim center and billing center applications.
●Collaborated with the business team in the creation and completion of project charters and project scope for Guidewire and Claim Center.
●Created benchmarks and metrics to be used for reporting on various levels.
Client: UPS, Parsippany, NJ Apr 2018 – Jan 2020
Position: Scrum Master
Responsibilities:
●Optimized business process by implementing technology solutions that fostered increased collaboration with external partners.
●Facilitated the development and integration of a suite of APIs into the existing application platform, enhancing system interoperability and partner connectivity.
●Led cross-functional teams in the delivery of technology enhancements, resulting in more streamlined operations and partnership efficiencies.
●Implemented agile principles, processes, and methods such as iterative and incremental development.
Environment: Agile, Jira, HTML, Java, Azure, MS Word, SAFe.
Client: BNY Mellon, New York Jan 2016 – Mar 2018
Role: Scrum Master
Responsibilities:
●Lead agile ceremonies, including daily Scrum, Sprint review, Sprint planning, Sprint retrospectives, team, and project kick-offs.
●Support Product Owner on release planning and customer engagement and take ownership on delivering a great product.
●Create and maintain burndown charts, sprint burndown charts, and velocity trends over time for tracking progress.
●Foster an environment of successful delivery and continuous improvement.
●Deliver ongoing training for team, product owners, developers, and testers.
●Nurture self-organizing, high performing teams through servant leadership and mentoring.
●Identify problems, impediments, dependencies, and other team dysfunctions, and then facilitate quick resolution.
●Coach and mentor team members in agile values and principles as expressed in the Agile Manifesto.
●Responsible for automating standard service offerings, optimizing delivery and support processes, and enabling and promoting DevOps capabilities.
●Coached and mentored the team and ensured that the ways of working are consistent across teams.
●Motivated the team and created a conducive environment.
Environment: Agile, Scrum, Jira, MS Azure
Organization: Biosoft Technologies, India July 2011 – Dec 2012
Role: Project Coordinator
Responsibilities:
●As Project Coordinator, I worked closely with development and business teams to understand business requirements.
●Worked directly with the development team, answered questions related to acceptance criteria and ensured that the work performed meets customer expectations.
●Working within an Agile framework to deliver your product in fortnightly sprints, prioritizing your development team's work with Scrum or Kanban.
●Worked with our development leaders to break down features into a detailed product backlog.
●Worked with developers and QA to refine user stories features and assist with rapid user feedback on a team using an outside-in development methodology.
●Coordinate and oversee outreach patient program initial set-up process in accordance with agency objectives and requirements.
●Created project baselines (schedule & budget), monitored progress, and managed the schedule, cost and quality.
●Involved in the Business requirement analysis and discussion with Product Owners and other stakeholders to come up with new business solutions.
●Program development, evaluation, collecting and monitoring data for business reporting.
●Lead a team of members on the development work and mentored them on the work knowledge, track their daily activities in version one, conducted ceremonies.
●Assisted team to remove impediments by understanding the control and processes.
●Facilitated planning, retrospective, and demos on the deliverables with the project teams.
●Data analysis, Interpretation.
●Lead a team of developers and tracked their day-to-day activities and delivered the product within the given timelines.
●Researched and read articles and assisted Internship university students.
●Participated and led regular status and internal organizational meetings.
Contact this candidate